Pioneer DEH-3300UB Owner's Manual - Page 10

Troubleshooting, Error messages, Additional Information - error 19

Page 10 highlights

Appendix Additional Information Troubleshooting Symptom Cause Action The display automatically returns to the ordinary display. You did not perform any operation within about 30 seconds. Perform operation again. The repeat play Depending on Select the repeat range changes the repeat play play range again. unexpectedly. range, the se- lected range may change when selecting another folder or track, or when fast forwarding/reversing. A subfolder is not played back. Subfolders cannot be played when FOLDER (folder repeat) is selected. Select another repeat play range. NO XXXX ap- There is no text pears when a information emdisplay is chan- bedded. ged (NO TITLE, for example). Switch the display or play another track/file. The display is illuminated when the unit is turned off. Demo mode is on. ! Press to cancel demo mode. ! Turn off the demo display setting. The unit is mal- You are using a Move electrical de- functioning. device, such as a vices that may be There is inter- cellular phone, causing the inter- ference. that transmits ference away from electric waves the unit. near the unit. Error messages When you contact your dealer or your nearest Pioneer Service Center, be sure to note the error message. Built-in CD Player Message Cause Action ERROR-11, 12, The disc is dirty. 17, 30 The disc is scratched. Clean the disc. Replace the disc. ERROR-10, 11, 12, 15, 17, 30, A0 There is an electrical or mechanical error. Turn the ignition switch OFF and back ON, or switch to a different source, then back to the CD player. ERROR-15 The inserted disc Replace the disc. is blank ERROR-23 Unsupported CD Replace the disc. format FRMT READ Sometimes there Wait until the mesis a delay be- sage disappears tween the start of and you hear playback and sound. when you start to hear any sound. NO AUDIO The inserted disc Replace the disc. does not contain any playable files. SKIPPED The inserted disc Replace the disc. contains DRM protected WMA files. PROTECT All the files on the inserted disc are embedded with DRM. Replace the disc. USB storage device/iPod Message NO DEVICE FRMT READ Cause Action When plug and play is off, no USB storage device or iPod is connected. ! Turn the plug and play on. ! Connect a compatible USB storage device/iPod. Sometimes there Wait until the mesis a delay be- sage disappears tween the start of and you hear playback and sound. when you start to hear any sound. 18 En Additional Information Appendix English Message NO AUDIO SKIPPED PROTECT N/A USB Cause Action There are no songs. Transfer the audio files to the USB storage device and connect. The connected USB storage device has security enabled Follow the USB storage device instructions to disable the security. The connected USB storage device contains WMA files embedded with Windows Mediaä DRM 9/10 Play an audio file not embedded with Windows Media DRM 9/10. All the files in the Transfer audio files USB storage de- not embedded with vice are em- Windows Media bedded with DRM 9/10 to the Windows Media USB storage de- DRM 9/10 vice and connect. The connected USB storage device is not supported by this unit. ! Connect a USB Mass Storage Class compliant device. ! Disconnect your device and replace it with a compatible USB storage device. Message CHECK USB ERROR-19 Cause Action The USB connec- Check that the tor or USB cable USB connector or has short- USB cable is not circuited. caught in some- thing or damaged. The connected USB storage device consumes more than 500 mA (maximum allowable current). Disconnect the USB storage device and do not use it. Turn the ignition switch to OFF, then to ACC or ON and then connect only compliant USB storage devices. The iPod oper- Make sure the conates correctly but nection cable for does not charge the iPod has not shorted out (e.g., not caught in metal objects). After checking, turn the ignition switch OFF and back ON, or disconnect the iPod and reconnect. Communication failed. ! Perform one of the following operations. -Turn the ignition switch OFF and back ON. -Disconnect the USB storage device. -Change to a different source. Then, return to the USB source. ! Disconnect the cable from the iPod. Once the iPod's main menu is displayed, reconnect the iPod and reset it. iPod failure Disconnect the cable from the iPod. Once the iPod's main menu is displayed, reconnect the iPod and reset it. En 19

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Troubleshooting
Symptom
Cause
Action
The display
automatically
returns to the
ordinary dis-
play.
You did not per-
form any opera-
tion within about
30 seconds.
Perform operation
again.
The repeat play
range changes
unexpectedly.
Depending on
the repeat play
range, the se-
lected range may
change when se-
lecting another
folder or track, or
when fast for-
warding/rever-
sing.
Select the repeat
play range again.
A subfolder is
not played
back.
Subfolders can-
not be played
when
FOLDER
(folder repeat) is
selected.
Select another re-
peat play range.
NO XXXX
ap-
pears when a
display is chan-
ged (
NO TITLE
,
for example).
There is no text
information em-
bedded.
Switch the display
or play another
track/file.
The display is
illuminated
when the unit
is turned off.
Demo mode is
on.
!
Press
to can-
cel demo mode.
!
Turn off the
demo display set-
ting.
The unit is mal-
functioning.
There is inter-
ference.
You are using a
device, such as a
cellular phone,
that transmits
electric waves
near the unit.
Move electrical de-
vices that may be
causing the inter-
ference away from
the unit.
Error messages
When you contact your dealer or your nearest
Pioneer Service Center, be sure to note the
error message.
Built-in CD Player
Message
Cause
Action
ERROR-11, 12,
17, 30
The disc is dirty.
Clean the disc.
The disc is
scratched.
Replace the disc.
ERROR-10, 11,
12, 15, 17, 30,
A0
There is an elec-
trical or mechan-
ical error.
Turn the ignition
switch OFF and
back ON, or switch
to a different
source, then back
to the CD player.
ERROR-15
The inserted disc
is blank
Replace the disc.
ERROR-23
Unsupported CD
format
Replace the disc.
FRMT READ
Sometimes there
is a delay be-
tween the start of
playback and
when you start to
hear any sound.
Wait until the mes-
sage disappears
and you hear
sound.
NO AUDIO
The inserted disc
does not contain
any playable
files.
Replace the disc.
SKIPPED
The inserted disc
contains DRM
protected WMA
files.
Replace the disc.
PROTECT
All the files on
the inserted disc
are embedded
with DRM.
Replace the disc.
USB storage device/iPod
Message
Cause
Action
NO DEVICE
When plug and
play is off, no
USB storage de-
vice or iPod is
connected.
!
Turn the plug
and play on.
!
Connect a com-
patible USB sto-
rage device/iPod.
FRMT READ
Sometimes there
is a delay be-
tween the start of
playback and
when you start to
hear any sound.
Wait until the mes-
sage disappears
and you hear
sound.
En
18
Appendix
Additional Information
Message
Cause
Action
NO AUDIO
There are no
songs.
Transfer the audio
files to the USB
storage device and
connect.
The connected
USB storage de-
vice has security
enabled
Follow the USB
storage device in-
structions to dis-
able the security.
SKIPPED
The connected
USB storage de-
vice contains
WMA files em-
bedded with
Windows Med-
ia
รค
DRM 9/10
Play an audio file
not embedded with
Windows Media
DRM 9/10.
PROTECT
All the files in the
USB storage de-
vice are em-
bedded with
Windows Media
DRM 9/10
Transfer audio files
not embedded with
Windows Media
DRM 9/10 to the
USB storage de-
vice and connect.
N/A USB
The connected
USB storage de-
vice is not sup-
ported by this
unit.
!
Connect a USB
Mass Storage
Class compliant
device.
!
Disconnect your
device and replace
it with a compati-
ble USB storage
device.
Message
Cause
Action
CHECK USB
The USB connec-
tor or USB cable
has short-
circuited.
Check that the
USB connector or
USB cable is not
caught in some-
thing or damaged.
The connected
USB storage de-
vice consumes
more than 500
mA (maximum
allowable cur-
rent).
Disconnect the
USB storage de-
vice and do not
use it. Turn the
ignition switch to
OFF, then to ACC
or ON and then
connect only com-
pliant USB storage
devices.
The iPod oper-
ates correctly but
does not charge
Make sure the con-
nection cable for
the iPod has not
shorted out (e.g.,
not caught in
metal objects).
After checking,
turn the ignition
switch OFF and
back ON, or dis-
connect the iPod
and reconnect.
ERROR-19
Communication
failed.
!
Perform one of
the following op-
erations.
โ€“
Turn the ignition
switch OFF and
back ON.
โ€“
Disconnect the
USB storage de-
vice.
โ€“
Change to a dif-
ferent source.
Then, return to the
USB source.
!
Disconnect the
cable from the
iPod. Once the
iPod's main menu
is displayed, recon-
nect the iPod and
reset it.
iPod failure
Disconnect the
cable from the
iPod. Once the
iPod's main menu
is displayed, recon-
nect the iPod and
reset it.
En
19
English
Appendix
Additional Information