Pioneer HTZ-940DV Owner's Manual - Page 82

Troubleshooting

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12 Additional information Troubleshooting Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work. • If the system does not operate normally due to external effects such as static electricity disconnect the power plug from the outlet and insert again to return to normal operating conditions. General Problem The power does not turn on. No sound is output when a function is selected. No image is output when playing discs. No sound from surround or center speakers. Can't operate the remote control. No display Remedy • Connect the power plug to the wall outlet. • Disconnect the power plug from the outlet, and insert again. • Make sure there are no loose strands of speaker wire touching the rear panel. This could cause the system to shut off automatically. • If you're using the line input, make sure the component is connected correctly (see Connecting auxiliary components on page 73). • Press MUTE on the remote control to turn muting off. • Adjust the VOLUME. • Make sure the TV is connected correctly (refer to the Setup Guide). • Reset the video output to interlace (see Component Out on page 65) • Refer to Setting the channel levels on page 60 to check the speaker levels. • Check that you haven't selected the STEREO sound mode (see Listening in surround sound on page 31). • Check that the Virtual mode is not on (Using the Advanced Surround effects on page 33). • Connect the speakers properly (refer to the Setup Guide). • Replace the batteries (refer to the Setup Guide). • Operate within 23 ft. (7 m), 30° of the remote sensor on the display unit (refer to the Setup Guide). • Remove any obstacles or operate from another position. • Avoid exposing the remote sensor on the display unit to direct light. • Make sure everything is connected properly. 82 En

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Additional information
12
82
En
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie
in another component. Investigate the other components and electrical appliances being used.
If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest
Pioneer authorized service center or your dealer to carry out repair work.
•
If the system does not operate normally due to external effects such as static electricity
disconnect the power plug from the outlet and insert again to return to normal operating
conditions.
General
Problem
Remedy
The power does not
turn on.
• Connect the power plug to the wall outlet.
• Disconnect the power plug from the outlet, and insert again.
• Make sure there are no loose strands of speaker wire touching the rear
panel. This could cause the system to shut off automatically.
No sound is output
when a function is
selected.
• If you’re using the line input, make sure the component is connected
correctly (see
Connecting auxiliary components
on page 73).
• Press
MUTE
on the remote control to turn muting off.
• Adjust the
VOLUME
.
No image is output
when playing discs.
• Make sure the TV is connected correctly (refer to the Setup Guide).
• Reset the video output to interlace (see
Component Out
on page 65)
No sound from
surround or center
speakers.
• Refer to
Setting the channel levels
on page 60 to check the speaker levels.
• Check that you haven’t selected the
STEREO
sound mode (see
Listening
in surround sound
on page 31).
• Check that the Virtual mode is not on (
Using the Advanced Surround
effects
on page 33).
• Connect the speakers properly (refer to the Setup Guide).
Can’t operate the
remote control.
• Replace the batteries (refer to the Setup Guide).
• Operate within 23 ft. (7 m), 30° of the remote sensor on the display unit
(refer to the Setup Guide).
• Remove any obstacles or operate from another position.
• Avoid exposing the remote sensor on the display unit to direct light.
No display
• Make sure everything is connected properly.