Plantronics P240 User Manual - Page 8

4 Troubleshooting Resetting the P240 I always get Lync diatone when I press the speakerphone button. I cannot just stream audio through the speakerphone. I do not get Caller ID In the event it becomes necessary to reset the P240, complete the following: 1. Disconnect the P240 USB cable from the USB port on your computer. 2. Reinsert the USB cable into the USB port on your computer. The speakerphone button is designed to take Lync off hook when no call is present, to stream audio through the handset speakerphone install Plantronics Spokes software and de-select the option to enable Lync dialtone in the Preferences tab of the Plantronics Control Panel. Check the compatibility of your softphone. The P240 does not get Caller ID information from Avaya One-X or Cisco IP Communicator I cannot dial out Check the compatibility of your softphone. Cisco IP Communicator does not support dialing from the P240 I cannot use the dialpad to navigate menus or enter information while in a call Check the compatibility of your softphone. Use the softphone keypad, some softphones may not support in call DTMF signaling. Avaya One-X does not support in call DTMF tones from external devices Plantronics Calisto P240 USB Handset 8