RCA RCR6473R Owner/User Manual - Page 4
Troubleshooting, Limited Lifetime Warranty - program codes
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ces e V, gn it. UX1 y, he or UX1 e you s, s ly with a evices here uch ollow t is u light e ator e ode hen med d, a ough 4. Code Retrieval Once you've programmed the remote to control your devices, you may want to record the codes for future reference. If you used the Direct Code Entry method, this is easy. Just find the codes you entered and make a note of them in the boxes below. If you used one of the Code Search methods to program your remote or if you used the Direct Entry method but don't remember the code, you will need to retrieve each device's five-digit code. Retrieving the actual code and writing it down will save you time if you ever need to program the remote again. If the codes are recorded, you can use the Direct Entry method to reprogram your remote to control your devices, which is quick and easy. Indicator light 1. Press and hold the device key (TV, SAT•CBL•STRM, DVD, AUDIO, VCR•AUX2, DVR•AUX1) whose code you wish to retrieve. The indicator light turns on. Keep pressing the device key. 2. While holding the device key down, press and hold the INFO•OPTIONS key. The indicator light turns off. After holding down both keys for three seconds, the light turns back on. 3. Release both keys. The indicator light remains on. 4. Starting with the number 1 key, press and release each number key on the keypad in the following order: 1-9, then 0. The number that causes the indicator light to blink is the first number of the code. As you find each number of the code, write it down for future reference. Then start with the number 1 key again. Note: All TV codes start with the number 1; all VCR and DVR codes start with the number 2; all DVD players codes, the number 3; all audio device codes, the number 4; and all satellite receivers, cable boxes, streaming players, and digital TV converters, the number 5. 5. Repeat step 4 until you have retrieved all five numbers in the code. After the fifth number is retrieved, the indicator light blinks briefly, then turns off. TIP: To exit the Code Retrieval Mode at any time, press the CLEAR key. Note: If you press an invalid key during the Code Retrieval process, the remote will not respond. If you do not press a valid Code Retrieval key (TV, SAT•CBL•STRM, DVR•AUX1, AUDIO, VCR•AUX2, INFO•OPTIONS, CLEAR), Code Retrieval times out after 15 seconds. The indicator light blinks four times, and then turns off. TV CODE 1 DVD CODE 3 AUDIO CODE 4 SAT•CBL•STRM CODE 5 SAT STREAMING CABLE DVR•AUX1 CODE DVR/VCR DVD TV SAT•CBL•STRM VCR•AUX2 CODE DVR/VCR DVD TV SAT•CBL•STRM Troubleshooting Problem: The remote does not operate your device. • Make sure the remote is in the correct mode by pressing the corresponding device key (TV, SAT•CBL•STRM, DVD, DVR•AUX1, AUDIO, VCR•AUX2). This tells the remote which device to operate. • Remove any obstacles between the remote and the device. Make sure you're aiming the remote at the device's IR sensor. • Make sure the batteries are fresh and are properly installed. Replace the batteries with two new AAA batteries, if necessary (see the Battery Installation section). Problem: The remote can't be programmed to operate your device. • If you are testing the remote while programming it, you may be too far away from the device or at a wrong angle. There must be an unobstructed path between the remote and the IR sensor on the device. Move closer and make sure you point the remote at the device you're trying to control. • If you're using the Direct Entry programming method to enter the codes for your brand and the unit is still not functioning properly, try the auto, brand, or manual search method. • To control combo units, like TV/VCRs or TV/DVDs, you must program the individual corresponding device keys to control each part of the combo unit. Once programmed successfully, the TV key controls the TV functions, and the DVD or VCR•AUX2 key controls the DVD or VCR functions. • Make sure the batteries are fresh and are properly installed. Problem: The remote doesn't perform commands properly. • Make sure the remote is in the correct mode by pressing the corresponding device key (TV, SAT•CBL•STRM, DVD, DVR•AUX1, AUDIO, VCR•AUX2). This tells the remote which device to operate. • Make sure device is ready (for example, the DVD player has a disc loaded). • You may have pressed an invalid key for the mode the remote is in. • If you're trying to enter a channel number directly, try pressing the ENTER key after entering the channel number as this is a requirement of certain models and brands. • There is a possibility that a programmed code may only be able to control some of your device features (for example, only turns a device on and off). To confirm that the device key is programmed with the correct code for maximum functionality, test the device. Attempt to control a variety of the device's functions with the remote. If some of the features of your devices don't work, try programming the remote with a different code in the list using the Direct Code Entry Method, until you find the code that allows the remote to control the majority of your device's functions. Different codes can provide different levels of functionality. Problem: The indicator light does not come on when you press a key. • You may have pressed an invalid key for the mode the remote is in. • Make sure the remote is in the correct mode by pressing the corresponding device key (TV, SAT•CBL•STRM, DVD, DVR•AUX1, AUDIO, VCR•AUX2). This tells the remote which device to operate. • Make sure the batteries are fresh and are properly installed. Replace the batteries with two new AAA batteries, if necessary (see the Battery Installation section). Problem: The remote will not change channels on device. • Make sure the remote is in the correct mode by pressing the corresponding device key (TV, SAT•CBL•STRM, DVD, DVR•AUX1, AUDIO, VCR•AUX2). This tells the remote which device to operate. • Press the ENTER key after you enter a channel number. • Remove any obstacles between the remote and the device. Make sure to aim the remote at the IR sensor on the device. Problem: The device's menu does not appear on the TV screen. • Make sure you have connected the device to your TV properly and selected the correct input. (See your devices' Owner's Manuals for proper connection procedures.) • Make sure the remote is in the correct mode by pressing the corresponding device key (TV, SAT•CBL•STRM, DVD, DVR•AUX1, AUDIO, VCR•AUX2). This tells the remote which device to operate. • Menu access isn't supported for all brands. You may need to use your original remote control to access menu functions for some devices. For more information, please visit www.rcaaudiovideo.com Consumer Help Line: 1-800-420-7968 Care and Maintenance • Keep the remote dry. If it gets wet, wipe it dry immediately. • Use and store the remote only in normal temperature environments. • Handle the remote gently and carefully. Don't drop it. • Keep the remote away from dust and dirt. • Wipe the remote with a damp cloth occasionally to keep it looking new. • Modifying or tampering with the remote's internal devices can cause malfunction and invalidate its warranty. Limited Lifetime Warranty Voxx Accessories Corp. (the "Company") warrants to you the original retail purchaser of this product that should it, under normal use and conditions, be proven defective in material or workmanship during its lifetime while you own it, such defect(s) will be repaired or replaced (at the Company's option) without charge for parts and repair labor. To obtain repair or replacement within the terms of this Warranty, the product is to be delivered with proof of warranty coverage (e.g. dated bill of sale), specification of defect(s), transportation prepaid, to the Company at the address shown below. This Warranty does not cover product purchased, serviced or used outside the United States or Canada. This Warranty is not transferable and does not extend to costs incurred for installation, removal or reinstallation of the product. This Warranty does not apply if in the Company's opinion, the product has been damaged through alteration, improper installation, mishandling, misuse, neglect, accident, or the simultaneous use of different battery types (e.g. alkaline, standard or rechargeable). THE EXTENT OF THE COMPANY'S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY'S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT. This Warranty is in lieu of all other express warranties or liabilities. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO DURATION OF THIS WARRANTY. IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product. Some states/provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damage so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights and you may also have other rights, which vary from state/province to state/province. U.S.A.: Audiovox Return Center, 150 Marcus Blvd., Hauppauge, New York 11788 CANADA: Audiovox Return Center, c/o Genco, 6685 Kennedy Road, Unit 3, Door 16, Mississauga, Ontario L5T 3A5 ©2013 Voxx Accessories Corp. 3502 Woodview Trace, Suite 220 Indianapolis, IN 46268 Trademark(s) ® Registered RCR6473R US 04