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Ricoh Aficio MP 7500 S/P Troubleshooting - Page 115

Scanning is Not Done as Expected, Installation of the Printer Driver

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M Machine Address Info, 5 Machine environment, 101 Maintaining Your Machine, 106 Maintenance Info, 5 Manuals for This Machine, i Memory is Full, 33 Moving, 103 Multi-accessing, 14 N Network Delivery Function Cannot be Used, 53 O Operations are Not Possible When Messages Appear, 53 Optimum environmental conditions, 101 Orientation-Fixed Paper or Two-Sided Paper, 71 Other Printing Problems, 45 P Panel Tone, 4 Power Connection, 104 Printer Function, 35 Printing Surface, 71 Problems Operating the Machine, 9 Punch Waste, 97 R Removing Jammed Paper, 83, 86 Removing Jammed Staples, 94 3,000 Sheet-100 Sheet Staple Finisher, 95 3,000 Sheet-50 Sheet Staple Finisher, 94 Booklet Finisher, 94, 96 Removing Punch Waste, 97 3,000 Sheet-100 Sheet Staple Finisher, 98 3,000 Sheet-50 Sheet Staple Finisher, 97 Booklet Finisher, 97 S Scanner Function, 51 Scanning is Not Done as Expected, 51 Stamp, 29 Status Messages, 39 Stored Files Cannot Be Accessed, 52 Stored Files Cannot be Edited, 53 T Toner, 77 Troubleshooting Copy Function, 19 Printer Function, 35 Scanner Function, 51 TWAIN, 52, 61 TWAIN Driver Cannot be Started, 52 U USB Connection Fails, 38 Used Toner, 79 W When a Message Appears Copy Function, 19 Printer Function, 39 Scanner Function, 54 Scanner Function (Client Computer), 61 When a Message Appears during Installation of the Printer Driver, 35 When an Indicator to the Right of a Function Key is Lit, 8 When the Machine Does Not Operate As wanted, 3 Windows 2000, 36 Windows 95/98/Me, 35 Windows NT 4.0, 37 Windows Server 2003, 36 Windows XP, 36 109

Section	Page
Operating Instructions Troubleshooting	1
Introduction	2
Important	2
Note	2
Caution	2
Power Source	2
Trademarks	2
Manuals for This Machine	3
TABLE OF CONTENTS	5
How to Read This Manual	7
Symbols	7
1. When the Machine Does Not Operate As wanted	9
Indicators	9
Panel Tone	10
Checking Machine Status and Settings	11
When an Indicator to the Right of a Function Key is Lit	14
When You Have Problems Operating the Machine	15
When a Job is Not Performed	20
2. Troubleshooting When Using the Copy Function	25
When a Message Appears	25
Display During Connect Copy	30
If Connect Copy is Cancelled	31
If You Cannot Exit from Connect Copy	32
When You Cannot Make Clear Copies	33
When You Cannot Make Copies As Wanted	35
When Memory is Full	39
3. Troubleshooting When Using the Printer Function	41
When a Message Appears during Installation of the Printer Driver	41
Windows 95/98/Me	41
Windows 2000	42
Windows XP, Windows Server 2003	42
Windows NT 4.0	43
If USB Connection Fails	44
When a Message Appears	45
Status Messages	45
Alert Messages	46
Checking the Error Log	47
When You Cannot Print	48
Other Printing Problems	51
4. Troubleshooting When Using the Scanner Function	57
When Scanning is Not Done as Expected	57
When You Cannot Send Scanned Files	58
When Stored Files Cannot be Accessed	58
When You Cannot Browse the Network to Send a Scan file	58
When the TWAIN Driver Cannot be Started	58
When Stored Files Cannot be Edited	59
When the Network Delivery Function Cannot be Used	59
Operations are Not Possible When Messages Appear	59
When a Message is Displayed	60
When a Message is Displayed on the Control Panel	60
When a Message is Displayed on the Client Computer	67
5. Adding Paper, Toner and Staples	71
Loading Paper	71
Loading Paper into Tray 1 (Tandem Tray)	71
Loading Paper into Tray 2 and 3	73
Loading Paper into the Large Capacity Tray (LCT)	74
Loading Paper in the Interposer	75
Orientation-Fixed Paper or Two-Sided Paper	77
Changing the Paper Size	78
Changing the Paper Size in Tray 2 and 3	78
Changing to a Size that is Not Automatically Detected	81
Adding Toner	83
Inserting Toner	84
Used Toner	85
Adding Staples	86
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	86
3,000 Sheet-100 Sheet Staple Finisher	87
Booklet Finisher (Saddle Stitch)	88
6. Clearing Misfeeds	89
Removing Jammed Paper	89
Locating Jammed Paper	90
Removing Jammed Paper	92
Removing Jammed Staples	100
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	100
3,000 Sheet-100 Sheet Staple Finisher	101
Booklet Finisher (Saddle Stitch)	102
Removing Punch Waste	103
3,000 Sheet-50 Sheet Staple Finisher and Booklet Finisher	103
3,000 Sheet-100 Sheet Staple Finisher	104
7. Remarks	107
Where to Put Your Machine	107
Machine Environment	107
Optimum environmental conditions	107
Environments to avoid	108
Moving	109
Power Connection	110
Access to the Machine	111
Maintaining Your Machine	112
Cleaning the Exposure Glass	112
Cleaning the Exposure Glass Cover	112
Cleaning the Auto Document Feeder	113