Ricoh Aficio MP 7500 S/P Troubleshooting - Page 69

Cannot find XXX, be used instead.

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When a Message is Displayed Message Cause Solution Insufficient mem- Scanner memory is insuf- • Reset the scan size. ory. Reduce the ficient. • Lower the resolution. scanning area. • Set with no compression. See TWAIN Driver help. The problem may be due to the following cause: • "The Relationship between the Res- olution and the Scanning Area" chart in Help for halftone scanning might not always apply. Scanning cannot be performed if large values are set for brightness when using halftone or high resolution. Insufficient mem- When a paper misfeed After the misfed paper has been re- 4 ory. Reduce the occurs in the machine moved, proceed with scanning. scanning area. during printing, scanning cannot be performed. Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead. ("XXX" and "YYY" indicate scanner names.) • The main power switch of the previously used scanner is not set to "On". • The machine is not connected to the network correctly. • Check whether the main power switch of the scanner used for the previous scan is turned off. • Check the previously used scanner is connected to the network correctly. • Cancel the Personal Firewall of the client computer. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol. See "Network Settings", General Settings Guide and "Using telnet", Network Guide. • Select the scanner used for the previous scan. Error has occurred in the scanner driver. An error has occurred in the driver. • Check whether the network cable is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. 63

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When a Message is Displayed
63
4
Insufficient mem-
ory. Reduce the
scanning area.
Scanner memory is insuf-
ficient.
•
Reset the scan size.
•
Lower the resolution.
•
Set with no compression. See
TWAIN Driver help.
The problem may be due to the follow-
ing cause:
•
“The Relationship between the Res-
olution and the Scanning Area”
chart in Help for halftone scanning
might not always apply. Scanning
cannot be performed if large values
are set for brightness when using
halftone or high resolution.
Insufficient mem-
ory. Reduce the
scanning area.
When a paper misfeed
occurs in the machine
during printing, scanning
cannot be performed.
After the misfed paper has been re-
moved, proceed with scanning.
Cannot find "XXX"
scanner used for
the previous
scan. "YYY" will
be used instead.
(“XXX” and “YYY” indi-
cate scanner names.)
•
The main power
switch of the previ-
ously used scanner is
not set to “On”.
•
The machine is not
connected to the net-
work correctly.
•
Check whether the main power
switch of the scanner used for the
previous scan is turned off.
•
Check the previously used scanner is
connected to the network correctly.
•
Cancel the Personal Firewall of the
client computer.
•
Use an application such as telnet to
make sure SNMPv1 or SNMPv2 is
set as the machine’s protocol. See
“Network Settings”, General Set-
tings Guide and “Using telnet”,
Network Guide.
•
Select the scanner used for the pre-
vious scan.
Error has oc-
curred in the
scanner driver.
An error has occurred in
the driver.
•
Check whether the network cable is
connected correctly to the client
computer.
•
Check whether the Ethernet board
of the client computer is recognized
correctly by Windows.
•
Check whether the client computer
can use the TCP/IP protocol.
Message
Cause
Solution