Ricoh Aficio MP C3002 Manuals - Page 213

Messages Displayed When Using the Scanner Function, Direct Printing from a Removable

Page 213 highlights

When Messages Are Displayed on the Control Panel Messages during Direct print from a removable memory device Message Causes Solutions "99: Error" This data cannot be printed. The specified data is either corrupt or not supported by the Direct printing function from removable memory devices. Check that the data is valid. For details about the kinds of data supported by the Direct printing function from removable memory devices, see "Direct Printing from a Removable Memory Device", Print . If printing does not start, contact your service representative. • The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "List / Test Print", Print . Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Causes "Authentication with the destination has failed. Check settings. To check the current status, press [Scanned Files Status]." The entered user name or password was invalid. "Cannot communicate with PC. Contact the administrator." WSD (Device) protocol or WSD (Scanner) protocol is disabled. Solutions • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of 128 or more characters may not be recognized. For details about how to enable or disable the WSD protocol, see Security Guide . 211

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Messages during Direct print from a removable memory device
Message
Causes
Solutions
"99: Error"
This data cannot be printed.
The specified data is either
corrupt or not supported by
the Direct printing function
from removable memory
devices.
Check that the data is valid. For details
about the kinds of data supported by
the Direct printing function from
removable memory devices, see
"Direct Printing from a Removable
Memory Device", Print
.
If printing does not start, contact your service representative.
The contents of errors may be printed on the Configuration Page. Check the Configuration Page in
conjunction with the error log. For details about how to print the Configuration Page, see "List / Test
Print", Print
.
Messages Displayed When Using the Scanner Function
This section describes likely causes of and possible solutions for the error messages that appear on the
control panel. If a message not described here appears, act according to the message.
Message
Causes
Solutions
"Authentication with the
destination has failed. Check
settings. To check the current
status, press [Scanned Files
Status]."
The entered user name or
password was invalid.
Check that the user name and
password are correct.
Check that the ID and password
for the destination folder are
correct.
A password of 128 or more
characters may not be
recognized.
"Cannot communicate with
PC. Contact the
administrator."
WSD (Device) protocol or
WSD (Scanner) protocol is
disabled.
For details about how to enable or
disable the WSD protocol, see Security
Guide
.
When Messages Are Displayed on the Control Panel
211