Ricoh Aficio MP C3002 Manuals - Page 216
Use Scanner Journal to check
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10. Troubleshooting Message Causes Solutions "Captured file exceeded max. number of pages per file. Cannot send the scanned data." The maximum number of pages per file has been exceeded. Reduce the number of pages in the transmitted file, and then resend the file. For details about the maximum number of pages per file, see "Storage Function", Scan . "Connection with LDAP server has failed. Check the server status." A network error has occurred and connection has failed. Try the operation once more. • Try the operation again. If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings . "Could not send the data because the PC timed out before it was sent." A time out occurred when using WSD Scanner. Time outs occur when too much time passes between scanning an original and sending its data. The followings are likely causes of time outs: • Too many originals per set. • Misfed originals. • Transmission of other jobs. • Reduce the number of originals, and then scan again. • Remove any misfed original, and then scan again. • Use Scanner Journal to check there are no jobs awaiting transmission, and then scan again. "Entered user code is not correct. Please re-enter." You have entered an incorrect user code. Check the authentication settings, and then enter a correct user code. 214