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Print Controller Design Guide for Information Security Server is selected as the print job, the necessary bibliographic information for the document is stored in the HDD along with the image data itself. This information and data is preserved even when the machine main power is turned off. • The user ID can be registered in the printer driver UI, which machine operators can then use as a unique marker for documents to differentiate them from one another. Once a user ID is registered, it is used for the Sample Print, Locked Print, Hold Print, and Stored Print printing methods, and also appears in the printing history. In addition, it is also possible to set the passwords for Locked Print and Stored Print documents as well as the username and password for Document Server documents. • Once the necessary username and password have been set in the printer driver, it is possible to perform User Authentication when sending data to the MFP/LP. The username and password are sent along with the printing data as authentication data. If authentication fails, the printing data sent to the MFP/LP is destroyed and the job is cancelled. • The print job history is stored in volatile memory and is therefore deleted when the MFP/LP main power is turned off. The information stored includes the username, number of pages, the time the print job was performed, and job status/results. The print job history can be accessed from SmartDeviceMonitor for Client, which retrieves the information via a Ricoh-original MIB over an SNMP connection. *1: The "print management data" is managed and maintained by the Printer function itself, and contains information such as the size of the paper for printing, job settings (simplex or duplex, etc.) and general job data (time, username, etc.). This is not the same as the "page location data" for the image data stored in the HDD. Printing Encrypted Image Data • With PDF Direct Print, it is possible to print out an encrypted PDF file. The password is registered in the Printer function via WebImageMonitor or the MFP/LP operation panel, or is set inside DeskTopBinder (incl. the Function Pallet). When the printer receives the file, the printer language processing subsystem (PDF interpreter) temporarily stores the file directly to the HDD. Once the file is recognized as an encrypted PDF file, the password registered in the MFP/LP is compared to the password sent along with the file. If they do not match, the data itself will not be decrypted correctly, causing an error to occur and the job and data to be erased. If they do match, the data will be decrypted correctly. After this, the decrypted data is converted to image data, stored to the HDD and then follows the normal process described above. Page 49 of 86

Section	Page
04/23/2010	1
For these details, please refer to the Operating Instructions for the specific machine in question.	6
Hardware Configuration	7
MFP	7
LP	9
TPM (Trusted Platform Module): When the MFP/LP main power is turned on, this security module (chip) performs a verification on the validity of the software installed on the hardware platform, which includes checking for any illegal alterations.	10
Shared Service Layers	11
Principal Machine Functions	12
Data Security	14
External I/F	14
Protection of Program Data from Illegal Access via an External Device	14
IC card-based authentication functions: Authentication is mutual and encrypted, which prevents impersonation and ensures that data is properly protected.	16
Firmware Installation/Update	17
Remote Firmware Installation via Web SmartDeviceMonitor Professional IS (performed by the end user)	19
Verification of Firmware/Program Validity	20
Note: Produced by STMicroelectronics, TPM is a product of the ST19WP18 family, which has earned Common Criteria certification (EAL5+).	20
Authentication	21
IC Card Authentication	24
Access Control	25
In addition, it is possible to create an access control list (ACL) for each individual Address Book entry and Document Server document at both the individual user and group levels.	25
If the MLP/LP is initialized in this way, all of the user information, document data, and settings stored in the MLP/LP since installation will be initialized (erased).	26
Data Erase/Overwrite	27
To execute the overwrite, the operator can choose from two options: \	28
The execution of this feature does not clear engine-related information such as the value of the total counter, or engine-related adjustment settings contained in SP mode and UP mode.	28
Through this arrangement, the copy of the HDD storage key is automatically decrypted once the Encryption Key Restore has been completed.	31
Document Server Documents (MFP models only)	33
Access Privileges and Operations for Stored Documents	34
Without HDD: 500 entries	38
Overview of Capture Operations	39
Operations that Generate Captured Images	39
Capture Settings	41
Security Considerations	42
Captured Documents and Log Data	42
Additional Methods for Increased Security	42
(Authentication not required)	42
Copier (MFP Models Only)	43
Overview of Copier Operations	43
Data Security Considerations	43
Protection of Copy Jobs in Progress	43
Protection of Document Server Documents	43
Refer to 1.7.2 Document Server Documents (MFP models only) for details on the Document Lock feature.	44
Restricting the Available Functions for Each Individual User	45
Job/Access Log Data Collection	45
Print Backup	45
(printing out, editing, copying).	46
Overview of Printer Operations	47
Data Flow	47
Data Security Considerations	51
The \	53
Overview of Scanner Operations	54
Data Flow Security Considerations	54
Protection of Data when Performing Scanning and Sending Operations	55
Protection of Document Server Documents	56
Protection of Sending Results and Status Information	57
Protection of the Scanner Features Settings	57
Data Stored in the Job Log	58
Terminology	58
FTP (File Transfer Protocol): A protocol used when transferring files over a TCP/IP network.	58
Overview of FAX operations	59
Data Security Considerations	60
Protection of the Journal and Documents in Document Server Storage	61
Protection of FAX Transmission Operations	61
Protection of FAX Features Settings	62
The \	62
Job Log	62
Protection of Internet FAX Transmissions using S/MIME	62
Preventing FAX Transmission to Unintended Destination(s)	63
This prevents a FAX from being sent to an unintended destination when, for example, the operator accidentally touches an additional Quick Dial key.	63
Overview of NetFile Operations	64
Data Flow	65
Supplementary	65
Network Topology for a System Using Integration Server Authentication (Sample)	66
As long as the track ID is not stolen from the communication path between the PC and MFP/LP (which can be protected against by enabling SSL encryption) or from the PC itself, it is impossible to perform any unauthorized operations on these print jobs	68
Web Server Framework	69
WebDocBox (MFP models only)	70
For more details on job and access logs, please refer to 1.9 Job/Access Logs.	72
@Remote	73
Overview of @Remote Operations	73
Data Security Considerations	73
Security is increased even further by the fact that the symmetric key used is not a static key, but rather one that is generated every time a new session is initiated.	73
Overview of Copy Data Security Operations	74
Data Flow	75
Following this, an entry for the event itself is stored in the access log, along with the username.	75
Overview of Operations	77
1	77
Overview of SDK Application Functions	79
3: DSDK Œ MFP/LP Hardware Configuration	79
Scanning Functions: Sending Data Over the Network with the Copier and Scanner (MFP models only)	80
FAX Functions (MFP models only)	80
Network Functions	81
Printer Functions	81
Machine Administrative Functions (MFP models only)	81
Authentication Functions	81
Data Security Considerations	83
Preventing the Installation of Illegal Applications	83
Authentication of SDK Applications at Installation	83
Prevention of Access to Address Book Data and Machine Management Data	85
Protection Against Attacks on Principal MFP/LP Functions, Prevention of Damage to the System	85
Protection Against Attacks from External Sources	85

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Print Controller Design Guide for Information Security

Page 49 of 86

Server is selected as the print job, the necessary bibliographic information for the document is stored

in the HDD along with the image data itself. This information and data is preserved even when the

machine main power is turned off.

•

The user ID can be registered in the printer driver UI, which machine operators can then use as a

unique marker for documents to differentiate them from one another. Once a user ID is registered, it is

used for the Sample Print, Locked Print, Hold Print, and Stored Print printing methods, and also

appears in the printing history. In addition, it is also possible to set the passwords for Locked Print and

Stored Print documents as well as the username and password for Document Server documents.

•

Once the necessary username and password have been set in the printer driver, it is possible to

perform User Authentication when sending data to the MFP/LP. The username and password are sent

along with the printing data as authentication data. If authentication fails, the printing data sent to the

MFP/LP is destroyed and the job is cancelled.

•

The print job history is stored in volatile memory and is therefore deleted when the MFP/LP main

power is turned off. The information stored includes the username, number of pages, the time the print

job was performed, and job status/results. The print job history can be accessed from

SmartDeviceMonitor for Client, which retrieves the information via a Ricoh-original MIB over an SNMP

connection.

: The “print management data” is managed and maintained by the Printer function itself, and contains

information such as the size of the paper for printing, job settings (simplex or duplex, etc.) and general

job data (time, username, etc.). This is not the same as the “page location data” for the image data

stored in the HDD.

Printing Encrypted Image Data

•

With PDF Direct Print, it is possible to print out an encrypted PDF file. The password is registered in

the Printer function via WebImageMonitor or the MFP/LP operation panel, or is set inside

DeskTopBinder (incl. the Function Pallet). When the printer receives the file, the printer language

processing subsystem (PDF interpreter) temporarily stores the file directly to the HDD. Once the file is

recognized as an encrypted PDF file, the password registered in the MFP/LP is compared to the

password sent along with the file. If they do not match, the data itself will not be decrypted correctly,

causing an error to occur and the job and data to be erased. If they do match, the data will be

decrypted correctly. After this, the decrypted data is converted to image data, stored to the HDD and

then follows the normal process described above.