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Ricoh C210SF User Guide - Page 134

C - 17, Troubleshooting and routine maintenance

UPC - 026649025310

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Troubleshooting and routine maintenance Examples of poor print quality Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. R ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. R Recommendation ■ Identify the color and replace that toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge (Photo Conductor Unit Type 140) on page C-33.) Colored lines across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. R ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. R ■ Clean the registration roller, the paper pick-up roller, the transfer roller guide and the exit roller. (See Cleaning to prevent paper jams on page C-22.) ■ If the problem continues, identify the color and replace that toner cartridge. (See Replacing a toner cartridge on page C-29.) White spots or hollow print ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. R ■ Change the paper to freshly unpacked paper. ■ Check that the recommended paper was used. (See Recommended paper on page 2-1.) ■ Check that the room temperature is higher than 50 °F (10 °C) Completely blank or some colors are missing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. R ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. R ■ Check that the back cover is closed properly. ■ Check that the front cover is closed properly. ■ Identify the missing color and check that the toner cartridge is installed properly. ■ Replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge (Photo Conductor Unit Type 140) on page C-33.) Colored spots or Toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. R ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) C C - 17

Section	Page
User’s Guide SP C210SF	1
Quick Reference Guide	2
Sending Faxes	2
Storing numbers	2
Dialing operations	2
Making copies	3
Table of Contents	4
Section I General	10
1 General Information	11
Using this Guide	11
Finding information	11
Symbols used in this Guide	11
How to access the complete User’s Guide	12
To view Documentation	12
How to find Scanning instructions	12
Control panel overview	13
About fax machines	15
Custom features	15
Do you have Voice Mail on the phone line?	15
Why should there be problems?	15
How can you avoid possible problems?	15
Fax tones and handshake	16
ECM (Error Correction Mode)	16
2 Loading paper and documents	17
Acceptable paper and other media	17
Recommended paper	17
Type and size of paper	17
Standard paper tray	17
Optional lower tray (Paper Feed Unit Type 1000)	17
Paper capacity of the paper trays	18
Recommended paper specifications	18
Handling and using special paper	19
Envelopes	20
Labels and transparencies	22
Printable area	23
Portrait	23
Landscape	23
Loading paper and envelopes	24
To load paper or other media in the paper tray	24
Loading documents	26
Using the ADF (automatic document feeder)	26
Using the scanner glass	27
3 Setup	28
Date and Time	28
Automatic Daylight Savings Time	28
Station ID	29
LCD Contrast	30
Phone line settings	30
Tone and Pulse dialing mode	30
Roll over phone lines	30
Two-line phone system	30
Converting telephone wall outlets	31
Installing machine, external two-line TAD and two-line telephone	31
Multi-line connections (PBX)	32
If you are installing the machine to work with a PBX	32
Connecting an external or extension telephone	32
Connecting an external telephone answering device (TAD)	32
Sequence	32
Connections	33
Recording outgoing message (OGM) on an external TAD	34
Ecology features	34
Toner Save	34
Sleep Time	35
Mode Timer	35
Paper settings	36
Paper Type	36
Paper Size	36
Volume Settings	37
Ring Volume	37
Beeper Volume	37
Speaker Volume	37
4 Security features	38
Setting Lock	38
Setting up the password	38
Changing the Setting Lock password	39
Turning Setting Lock on	39
Turning Setting Lock off	39
Memory Security	40
Setting up the password	40
Changing the Memory Security password	41
Turning Memory Security on	41
Turning Memory Security off	41
Section II Fax & Telephone	42
5 Sending a fax	43
How to Fax	43
Entering Fax mode	43
Sending a fax from the ADF	43
Sending a fax from the scanner glass	43
Canceling a fax in progress	44
Dual Access	44
Sending a fax manually	45
Manual transmission	45
Sending a fax at the end of a conversation	45
Out of Memory message	45
Broadcasting	46
To stop a broadcast in progress	46
Additional Sending Operations	47
Sending faxes using multiple settings	47
Contrast	47
Changing fax Resolution	47
Real Time Transmission	48
Sending in real time for all faxes	48
Sending in real time for the next fax only	49
Overseas Mode	49
Delayed Faxing	50
Delayed Batch Transmission	50
Checking job status and canceling a waiting job	51
Composing the electronic Cover Page	51
Composing your own comments	52
Cover page for the next fax only	52
Send a cover page for all faxes	52
Using a printed cover page	53
6 Receiving a fax	54
Receive Mode	54
To select or change your Receive Mode	55
Fax Receive Settings	55
Ring Delay	55
F/T Ring Time (Fax/Tel mode only)	56
Tray Use for Fax mode	56
Printing a reduced incoming fax (Auto Reduction)	57
Receiving a fax at the end of a conversation	57
Changing the remote codes	58
Easy Receive	58
Printing a fax from the memory	59
Setting the Print Density	59
Operation from extension telephones	59
Using a cordless external handset	59
For Fax/Tel mode only	60
Using the remote codes	60
7 Dialing and phone options	61
How to dial	61
Manual dialing	61
One-Touch Dialing	61
Speed-Dialing	61
Search	62
Fax Redial	62
Storing numbers	63
Storing a Pause	63
Storing One-Touch Dial numbers	63
Storing Speed-Dial numbers	64
Changing One-Touch and Speed-Dial numbers	64
Setting up Groups for Broadcasting	65
Access codes and credit card numbers	66
Tone or Pulse	66
Phone line services	66
Distinctive Ring	66
What does your telephone company’s ‘Distinctive Ring’ do?	66
What does ‘Distinctive Ring’ do?	67
Do you have Voice Mail?	67
Before you choose the ring pattern to register	67
Registering the Distinctive Ring pattern	68
Turning off Distinctive Ring	68
Caller ID	68
Viewing Caller ID List	69
Printing Caller ID List	69
8 Remote Fax Options	70
Fax Forwarding	70
Programming your pager number	71
Fax Storage	71
PC Fax Receive	72
Changing Remote Fax Options	73
Turning off Remote Fax Options	73
Remote Retrieval	74
Setting the Remote Access Code	74
Using your Remote Access Code	74
Remote commands	75
Retrieving fax messages	76
Changing the Fax Forwarding number	76
9 Printing reports	77
Fax reports	77
Transmission Verification Report	77
Fax Journal (Activity report)	77
Additional reports	78
How to print a report	78
10 Polling	79
Polling Operation	79
Polling Receive	79
Set up to receive polling	79
Sequential Polling	79
To stop a sequential polling in progress	79
Polled Transmit	80
Setup for Polled Transmit	80
Section III Copy	81
11 Making copies	82
How to copy	82
Entering Copy mode	82
Printable Area	82
Making a single copy	82
Making multiple copies	83
Tray Use for Copy mode	83
Cancel copying	83
Copy options	84
Increasing copy quality	84
Enlarging or reducing the image copied	85
Making N in 1 copies or a poster (page layout)	86
Sorting copies using the ADF	88
Adjusting Brightness, Contrast and Color	88
Brightness	88
Contrast	89
Color saturation	89
Out of Memory message	90
Legal limitations	90
Section IV Software and Network Features	91
Section V Appendixes	92
A Important information	93
Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only.	93
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	94
Caution	94
Important - about the interface cable	94
Industry Canada Compliance Statement (Canada only)	95
For your safety	95
Disconnect device	95
LAN connection	95
Laser safety	95
FDA regulations	96
Important safety instructions	96
Choosing a location	98
To use the machine safely	99
Trademarks	102
B Menu and Features	103
On-screen programming	103
Menu table	103
Memory storage	103
Menu keys	104
Menu Table	105
Copy options key	116
Entering Text	117
Inserting spaces	117
Making corrections	117
Repeating letters	117
Special characters and symbols	117
C Troubleshooting and routine maintenance	118
Troubleshooting	118
Error messages	118
Checking if the machine has faxes in its memory	122
Forwarding faxes to another fax machine	122
Transferring faxes to your PC	122
Document jams	123
Document is jammed in the top of the ADF unit	123
Document is jammed under the document cover	123
Document is jammed at the output tray	123
Paper jams	124
Paper Jam A1 / Paper Jam A2	125
Paper Jam B	126
Paper Jam C	127
If you are having difficulty with your machine	128
Improving the print quality	133
Setting Dial Tone Detection	137
Compatibility	137
Routine maintenance	137
Cleaning the outside of the machine	138
Clean the outside of the machine as follows:	138
Cleaning the scanner glass	139
Cleaning to prevent paper jams	139
Cleaning the laser glass	141
Replacing the consumable items	143
Toner cartridges	145
Toner nearly empty message	145
Toner empty message	146
Replacing a toner cartridge	146
How to replace a toner cartridge	147
Waste toner pack	148
Waste toner pack full message	148
Replacing the waste toner pack	149
OPC belt cartridge	150
Replace OPC belt cartridge message	150
Replacing the OPC belt cartridge (Photo Conductor Unit Type 140)	150
Reset the OPC belt life counter	151
Machine Information	152
Checking the Serial Numbers	152
Checking the Page Counters	152
Checking remaining life of parts	152
D Optional accessories	153
Optional accessories	153
Lower tray unit (Paper Feed Unit Type 1000)	153
How to install the lower tray unit	153
Putting paper in the lower tray unit	155
Memory Unit Type C (64/128/256 MB)	155
Installing additional memory	155
E Specifications	158
Product description	158
General	158
Print media	159
Fax	160
Copier	161
Scanner	162
Printer	163
Interfaces	163
Computer requirements	164
Consumable items	165
Network (LAN)	166
F Glossary	167
Index	171