Rocketfish RF-RBAUX User Manual (English) - Page 27

Troubleshooting Check this information for a possible solution before calling for assistance. General troubleshooting • Every Rocketboost network must contain only one hub device, which helps other Rocketboost devices join the network. • You can turn any Rocketboost sender or sender/receiver into a hub by using the HUB STATUS or HUB ENABLE switch on the back of the device. The network can only have one hub. • The hub device must have power for the audio network to operate. The hub can be in standby (power-saving mode), but must remain plugged in. • The existing hub device will be the device with the green power indicator. • The unobstructed operating range of a Rocketboost network is 150 feet (45 meters). • Each network must contain both a sender device and a receiver device. Do you have both a sender and a receiver device? Problem Solution No communication between the Rocketboost sender and receiver devices. No sound • Make sure that the power indicators of the Rocketboost sender and receiver devices are lit solidly. If the indicators are blinking, see "Establishing communication" on page 21. • If the joining process is failing, make sure that only one of your Rocketboost devices has the Hub switch enabled. Note that the hub device will be the only device with the green power indicator. Non-hub devices have a blue power indicator. • Check the volume level of the audio sources connected to the sender. • Make sure that all of the audio cables are connected correctly. • Make sure that the power indicators of the Rocketboost sender and receiver devices are lit solidly. If the indicators are blinking, see "Establishing communication" on page 21. • Make sure the audio source connected to your sender is On. • Make sure the sender or receiver devices are not Muted. The Rx indicator light blinks when the device is muted. RF-RBAUX 27