Samsung 591S User Manual (user Manual) (ver.1.0) (English) - Page 66

Troubleshooting, Check List(SyncMaster 591s, 591v), Symptom, Check List, Solutions

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SyncMaster 591s,591v Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer. Symptom No images on the screen. I cannot turn on the monitor. The image on the screen is shaking. Check List Is the power cord connected properly? Can you see " screen? " on the If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen. Solutions Check the power cord connection and supply. Check the signal cable connection. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Preset Timing Modes) Can you see " " on the screen? Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer. You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle. Adjust the maximum resolution and frequency that the monitor can handle properly. There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals? The monitor is in PowerSaver mode. Press any key on the keyboard to activate the monitor and restore the image on the screen. Check the monitor configuration to see if it is in Interlace Mode. (Interlace Mode: Vertical frequency 43Hz, 87Hz(i), etc) The signal from the video card exceeds the maximum resolution and frequency of the monitor. Are there any magnetic products such as a power adapter, speaker or a high Move the monitor away from anything that can create a strong magnetic field.

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Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call
the phone number on the
Information section or contact your dealer
.
Symptom
Check List
Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord connected
properly?
Check the power cord connection
and supply.
Can you see
"
"
on the
screen?
Check the signal cable connection.
If the power is on, reboot the
computer to see the initial
screen(the login screen), which
can be seen.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video
card.
(Refer to the
Preset Timing Modes
)
Note: If the initial screen (the login
screen) does not appear,
contact a
service center or your dealer
.
Can you see
"
"
on the
screen?
You can see this message when the
signal from the video card exceeds
the maximum resolution and
frequency that the monitor can
properly handle.
Adjust the maximum resolution and
frequency that the monitor can
handle properly.
There is no image on the
screen.
Is the power indicator on the
monitor blinking at 1 second
intervals?
The monitor is in PowerSaver mode.
Press any key on the keyboard to
activate the monitor and restore the
image on the screen.
The image on the
screen is shaking.
Check the monitor configuration
to see if it is in Interlace Mode.
(Interlace Mode: Vertical
frequency 43Hz, 87Hz(i), etc)
The signal from the video card
exceeds the maximum resolution
and frequency of the monitor.
Are there any magnetic
products such as a power
adapter, speaker or a high
Move the monitor away from
anything that can create a strong
magnetic field.
SyncMaster 591s,591v