Samsung C24B750X User Manual Ver.1.0 (English) - Page 73

Audio issues, Other issues, TROUBLESHOOTING, SOLUTIONS

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Troubleshooting Guide TROUBLESHOOTING SOLUTIONS The message "Not Optimum Mode. " appears on the screen. This message appears if the signal from the graphics card exceeds the maximum resolution or frequency for the product. Set the maximum resolution and frequency according to the product specifications referring to the Standard Signal Mode Table. The images on the screen look distorted. Check the cable connection to the product The screen is not clear. The screen is blurry. Remove components (video cable, etc.) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the additional information on the product menu. The screen is too bright. Adjust the Brightness setting. The screen is too dark. Screen color is inconsistent. Adjust the COLOR settings. The colors on the screen have a shadow and are distorted. Adjust the COLOR settings. White does not really look white. Adjust the COLOR settings. There is no image on the screen and the power LED blinks every 0.5 to 1 second. The product is operating in power-saving mode. Press any key on the keyboard or move the mouse to return to normal operating mode. Audio issues * The integrated speaker is provided on Series 7 only. TROUBLESHOOTING SOLUTIONS There is no sound. The volume is too low. Check the connection of the stereo cable or adjust the volume. Check that the source device connected to the product is powered on. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program. Other issues TROUBLESHOOTING SOLUTIONS The stand generates heat. Why is that? Does this mean that the product is defective? The upper part of the stand may become slightly hot at room temperature. This occurs as the heat inside the stand releases naturally. The intensity of heat you feel can vary depending on whether the room is sealed or depending on the surrounding temperature. This does not indicate a defect. You can use the product without worry. It is recommended to use the product in a location that offers good ventilation at the back of the monitor stand. 73

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73
Troubleshooting Guide
TROUBLESHOOTING
SOLUTIONS
The message "
Not
Optimum Mode.
"
appears on the screen.
This message appears if the signal from the graphics card
exceeds the maximum resolution or frequency for the product.
Set the maximum resolution and frequency according to the
product speciļ¬cations referring to the Standard Signal Mode
Table.
The images on the
screen look distorted.
Check the cable connection to the product
The screen is not clear.
The screen is blurry.
Remove components (video cable, etc.) and try again.
Set the resolution and frequency to the recommended level.
The screen appears
unstable and shaky.
Check that the resolution and frequency of the PC and
graphics card are set within a range compatible with the
product. Then, change the screen settings if required by
referring to the additional information on the product menu.
There are shadows or
ghost images left on the
screen.
The screen is too bright.
The screen is too dark.
Adjust the
Brightness
setting.
Screen color is
inconsistent.
Adjust the
COLOR
settings.
The colors on the screen
have a shadow and are
distorted.
Adjust the
COLOR
settings.
White does not really
look white.
Adjust the
COLOR
settings.
There is no image on the
screen and the power
LED blinks every 0.5 to 1
second.
The product is operating in power-saving mode.
Press any key on the keyboard or move the mouse to return
to normal operating mode.
Audio issues
*
The integrated speaker is provided on Series 7 only.
TROUBLESHOOTING
SOLUTIONS
There is no sound.
Check the connection of the stereo cable or adjust the volume.
Check that the source device connected to the product is
powered on.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum
level, adjust the volume on your PC sound card or software
program.
Other issues
TROUBLESHOOTING
SOLUTIONS
The stand generates
heat. Why is that? Does
this mean that the
product is defective?
The upper part of the stand may become slightly hot at room
temperature. This occurs as the heat inside the stand releases
naturally. The intensity of heat you feel can vary depending on
whether the room is sealed or depending on the surrounding
temperature. This does not indicate a defect. You can use the
product without worry.
It is recommended to use the product in a location that offers
good ventilation at the back of the monitor stand.