Samsung CLP-325 User Guide - Page 79
Paper feeding problems
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Condition Suggested solutions The machine is not • Plug in the power cord and press Power ( ) receiving power, button on the control panel. or the connection cable between the computer and the machine is not connected properly. • Disconnect the machine cable and reconnect it. -For Local Printing - For Network (CLP-320N(K)/CLP-321N/CLP-325W(K)/ CLP-326W only) Condition Suggested solutions Paper sticks together. • Check the maximum paper capacity of the tray (See "Print media specifications" on page 92). • Make sure that you are using the correct type of paper (See "Print media specifications" on page 92). • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together, replace with a new stack. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size and weight. Paper does not feed • Remove any obstructions from inside the into the machine. machine. • Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. • There is too much paper in the tray. Remove excess paper from the tray. • The paper is too thick. Use only paper that meets the specifications required by the machine (See "Print media specifications" on page 92). The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine (See "Print media specifications" on page 92). • There may be debris inside the machine. Open the front cover and remove any debris. Transparencies stick Use only transparencies specifically designed together in the paper for laser printers. Remove each transparency as exit. it exits from the machine. Envelopes skew or Ensure that the paper guides are against both fail to feed correctly. sides of the envelopes. Paper feeding problems Condition Paper jams during printing. Suggested solutions Clear the paper jam (See "Clearing paper jams" on page 76). Troubleshooting_ 79
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