Samsung FTQ307NWGX User Manual (user Manual) (ver.1.0) (English) - Page 60

PROBLEM The surface units will not maintain a rolling boil or will not cook fast enough. The surface units will not turn on. Pan does not heat up POSSIBLE CAUSE Improper cookware is being used. In some areas, the power (voltage) may be low. SOLUTION • Use pans which are flat and match the diameter of the surface unit selected. • Cover the pan with a lid until the desired heat is obtained. A fuse in your home may be blown • Replace the fuse or reset the circuit or the circuit breaker tripped. breaker. The cooktop controls are set improperly. • Check to see the correct control is set for the surface unit you are using. Pan not detected. • Check whether the pots or pans are suitable for induction. • Refer to page 23 for proper pan selection. Pan too small for proper pan detection and only works with low power. • Use larger pan or this pan on a smaller cooking zone. Refer to page 23 for proper pan selection. Distance between surface unit and • Check whether the surface unit is properly glass ceramic is too large. positioned and touching the glass cooktop surface. Areas of discoloration on the cooktop Food spillover was not cleaned. The surface is hot and the model features a light-colored cooktop. • Refer to the section on care and cleaning of the glass cooktop on page 52. • This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. The surface unit This is normal. frequently cycles on and off. • The element will cycle on and off to maintain the heat setting. The oven will not turn on. The range is not completely • Make sure the electrical plug is inserted plugged into the electrical outlet. into a live, properly grounded outlet. A fuse in your home may be blown • Replace the fuse or reset the circuit or the circuit breaker tripped. breaker. The oven controls have been set • See the chapter on operating the oven. improperly. The oven is too hot. • Allow the oven to cool. The appliance will not turn on. The appliance is not completely plugged into the electrical outlet or a fuse in your home may be blown or the circuit breaker tripped. Incomplete service wiring. • Make sure the power cord is plugged into a live, properly grounded outlet. Check the fuse and circuit breakers. • Call for service. The oven light will not turn on. Power outage. The light bulb is loose or defective. • Check to see if the house lights will turn on. If required, call your local electric company for service. • Tighten or replace the bulb. The switch operating light is broken. • Call for service. 60_ Troubleshooting