Samsung FTQ307NWGX User Manual (user Manual) (ver.1.0) (English) - Page 62
POSSIBLE CAUSE, Oven not clean after - problem
UPC - 036725588837
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PROBLEM POSSIBLE CAUSE SOLUTION Brown streaks or specks Boilovers have been cooked onto the surface. • Use the blade scraper to remove soil. • See the section on care and cleaning of the glass cooktop on page 54. Areas of discoloration with metallic sheen Mineral deposits from water and food have been left on the surface of the cooktop. • Remove using a ceramic-glass cooktop cleaning cream. • Use cookware with clean, dry bottoms. The oven will not self-clean. The oven temperature is too high • Allow the range to cool and reset the to set a self-clean operation. controls. The oven controls have been set • See the section on self-cleaning on page incorrectly. 49. A self-cleaning cycle cannot be started if the oven lockout feature has been activated or if a Induction cooktop surface element is on. "Crackling" or "popping" sound This is the sound of the metal heating and cooling during both the cooking and cleaning functions. • This is normal. Excessive smoking There is excessive soiling in the during a self- oven. cleaning cycle • Press the CLEAR/OFF pad. Open the windows to rid the room of smoke. Wait until the self-cleaning cycle is cancelled. Wipe up the excessive soil and reset the oven for self-cleaning. The oven door will The oven is too hot. not open after a self-cleaning cycle. • Allow the oven to cool. Oven not clean after The oven controls were not set a self-cleaning cycle correctly. • See the section on self-cleaning on page 49. The oven was heavily soiled. • Wipe up heavy spillovers before starting the self-cleaning cycle. Heavily soiled ovens may need to self-clean again or for a longer period of time. Steam from the vent When using the convection feature, it is normal to see steam coming out of the oven vent. • This is normal. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. Burning or oily odor This is normal in a new oven and emitting from the will disappear in time. vent • To speed the process, set a self-cleaning cycle for a minimum of 3 hours. • See the section on self-cleaning on page 49. Strong odor An odor from the insulation around • This is temporary. the inside of the oven is normal for the first few times the oven is used. Fan noise A convection fan may automatically • This is normal. turn on and off. Oven racks are difficult to slide. The shiny, silver-colored racks were cleaned in a self-cleaning cycle. • Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. Display goes blank. A fuse in your home may be blown • Replace the fuse or reset the circuit or the circuit breaker tripped. breaker. 62_ Troubleshooting