Samsung HMX-Q10UN User Manual (user Manual) (ver.1.0) (English) - Page 104
Recording, Storage Media
UPC - 036725304031
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Troubleshooting Recording Symptom You don't hear the shutter sound when you record a photo image. You don't hear the beep sound. There is a time difference between the point where you press the Recording start/stop button and the point where the recorded video starts/stops. Horizontal stripes appear on the images. Explanation/Solution • Set "Shutter Sound" to "ON". • When the Mini HDMI cable or Audio/Video cable is connected to the camcorder, the Shutter Sound is not available. • Set "Beep Sound" to "ON". • Beep sound is temporally off while recording videos. • When the Mini HDMI cable or Audio/Video cable is connected to the camcorder, the Beep Sound is not available. • On your camcorder, there may be a slight time delay between the point when you press the Recording start/stop button and the actual point where the recorded video starts/ stops. This is not an error. • This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury lamp. This is not a malfunction. Storage Media Symptom Explanation/Solution Memory card functions do not operate. • Insert a memory card into your camcorder properly. ¬page 30 • If you use a memory card formatted on a computer, format it again directly on your camcorder. ¬page 77 Image cannot be deleted. • Release the lock on the write-protect tab of the memory card (SDHC/SD memory card), if any. ¬page 31 • You cannot delete a protected images. Release protection of the image using the Protect function. ¬page 59 You cannot format the memory card. • Release the lock on the write-protect tab of the memory card (SDHC/SD memory card), if any. ¬page 31 • The memory card is not supported on your camcorder or card has some problems. • The file may be corrupted. The data file name is not indicated correctly. • The file format is not supported by your camcorder. • Only the file name is displayed if the directory structure complies with the international 100 standard.