Samsung HW-C700 User Manual (user Manual) (ver.1.0) (English) - Page 57

Troubleshooting - receiver troubleshooting

Page 57 highlights

ENG ● TROUBLESHOOTING Troubleshooting Before requesting service, please check the following. Symptom Check Remedy The unit will not turn on. • Is the power cord plugged into the outlet? A function does not work • Is there static electricity in the air? when the button is pressed. Sound is not produced. • Are the speakers and external components connected properly? • Is the Mute function on? • Is the volume set to minimum? • Is the Speaker Size set incorrectly to NONE? Picture does not appear on a • Is the external component connected TV when the function is properly? selected. Remote controller does not work. • Are the batteries drained? • Is the distance between remote control and main unit too great? The sound from the left/right channels is reversed. • Are the left/right speaker or left/right input/output cables connected properly? Can't receive radio broadcasts. • Is FM antenna connected properly? There is no sound from surround speakers. There is no sound from surround back speakers • Are the surround speakers connected properly? • Is SURR (surround) incorrectly set to NONE in the Speaker Size? • Is surround mode set to stereo? • Are the surround back speakers connected properly? • Is SBACK (Surround Back) set to NONE in the Speaker Size? • Is Surround Mode set to EX/ES? Can't select EX/ES mode. • Is SBACK (Surround Back) set to NONE in the Speaker Size? • Is the input signal selected properly? • Connect the power plug to the outlet. • Disconnect the power plug and connect it again. • Connect them correctly. • Press the MUTE button to cancel the function. • Adjust the volume. • Refer to pages 36 to select LARGE, SMALL or YES. • Connect it correctly. • Replace with new batteries. • Operate at close distance. • Check the left/right channel and connect it/them correctly. • Connect the antenna correctly. • If the input strength of antenna signal is weak, install the FM antenna in a place with good reception. • Refer to pages 16 ~18 to connect them properly. • Refer to page 36 to select LARGE or SMALL. • Refer to pages 47~48 to select proper Surround Mode. • Refer to pages 16 ~18 to connect them properly. • Refer to page 36 to select LARGE or SMALL. • Refer to page 43 to set Surround Mode to EX/ES. • Refer to page 36 to select LARGE or SMALL. • Use a 7.1 channel external component. HW-C700-C770S-C770BS-XAA_0609.in57 57 57 2010-06-09 5:07:43

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57
ENG
TROUBLESHOOTING
Before requesting service, please check the following.
Symptom
Check
Remedy
The unit will not turn on.
Is the power cord plugged into the
outlet?
Connect the power plug to the outlet.
A function does not work
when the button is pressed.
Is there static electricity in the air?
Disconnect the power plug and
connect it again.
Sound is not produced.
Are the speakers and external
components connected properly?
Is the Mute function on?
Is the volume set to minimum?
Is the Speaker Size set incorrectly to
NONE?
Connect them correctly.
Press the
MUTE
button to cancel the
function.
Adjust the volume.
Refer to pages 36 to select LARGE,
SMALL or YES.
Picture does not appear on a
TV when the function is
selected.
Is the external component connected
properly?
Connect it correctly.
Remote controller does not
work.
Are the batteries drained?
Is the distance between remote
control and main unit too great?
Replace with new batteries.
Operate at close distance.
The sound from the left/right
channels is reversed.
Are the left/right speaker or left/right
input/output cables connected
properly?
Check the left/right channel and
connect it/them correctly.
Can't receive radio
broadcasts.
Is FM antenna connected properly?
Connect the antenna correctly.
If the input strength of antenna signal
is weak, install the FM antenna in a
place with good reception.
There is no sound from
surround speakers.
Are the surround speakers connected
properly?
Is
SURR (surround) incorrectly set to
NONE in the Speaker Size?
Is surround mode set to stereo?
Refer to pages 16 ~18 to connect
them properly.
Refer to page 36 to select LARGE or
SMALL.
Refer to pages 47~48 to select proper
Surround Mode.
There is no sound from
surround back speakers
Are the surround back speakers
connected properly?
Is SBACK (Surround Back) set to
NONE in the Speaker Size?
Is Surround Mode set to EX/ES?
Refer to pages 16 ~18 to connect
them properly.
Refer to page 36 to select LARGE
or SMALL.
Refer to page 43 to set Surround
Mode to EX/ES.
Can't select EX/ES mode.
Is SBACK (Surround Back) set to
NONE in the Speaker Size?
Is the input signal selected properly?
Refer to page 36 to select LARGE or
SMALL.
Use a 7.1 channel external
component.
Troubleshooting
HW-C700-C770S-C770BS-XAA_0609.in57 57
HW-C700-C770S-C770BS-XAA_0609.in57
57
2010-06-09 °° 5:07:43
2010-06-09
°° 5:07:43