Samsung JU710D User Manual - Page 134

Getting Support

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Getting Support Getting support through Remote Management (MENU/123) MENU Support Remote Management Try Now You can use this feature to let Samsung Electronics diagnose your TV remotely when you need assistance with your TV. You will need to read and agree to the service agreement before using this feature. "" This function requires an Internet connection. Getting remote support You can get one-on-one support offered by a Samsung Remote Support service technician who can do the following remotely. ●● Diagnose your TV ●● Adjust the TV settings for you ●● Reset your TV to its factory settings ●● Install recommended firmware updates How does remote support work? You can get Samsung Remote Support easily by following these steps: Call the Samsung Contact Center and ask for remote support. Open the menu on your TV, and then go to the Support section. Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent. The agent accesses your TV.

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Getting Support
Getting support through Remote Management
(
MENU/123
)
MENU
Support
Remote Management
Try Now
You can use this feature to let Samsung Electronics diagnose your TV remotely when you need
assistance with your TV. You will need to read and agree to the service agreement before using this
feature.
"
This function requires an Internet connection.
Getting remote support
You can get one-on-one support offered by a Samsung Remote Support service technician who can
do the following remotely.
●
Diagnose
your TV
●
Adjust the TV settings
for you
●
Reset your TV to its factory settings
●
Install recommended
firmware updates
How does remote support work?
You can get Samsung Remote Support easily by following these steps:
Call the Samsung Contact Center
and ask for remote support.
Open the menu
on your TV, and then go to the
Support section
.
Select
Remote Management
, and then read and agree to the service
agreements. When the PIN screen appears, provide the PIN number to the
agent.
The agent
accesses your TV
.