Samsung JU710D User Manual - Page 6

Troubleshooting Getting Support 128 Getting support through Remote Management 129 Finding the contact information for service 129 Requesting service There Is a Problem with the Picture 130 Testing the picture I Can't Hear the Sound Clearly 132 Testing the sound I Can't See 3D Images Clearly 133 Testing 3D picture quality There Is a Problem with the Broadcast My Computer Won't Connect The TV Won't Connect to the Internet The Schedule Recording/Timeshift Function Isn't Working Anynet+ (HDMI-CEC) Isn't Working I Have Trouble Launching/Using Apps My File Won't Play I Want to Reset the TV Other Issues Precautions and Notes Before Using the Recording and Timeshift Functions 139 Before using the recording and schedule recording functions 140 Before using the timeshift function Read Before Using 3D Mode 141 3D precautions Supported Resolutions for 3D Modes Supported Resolutions for UHD Input Signals 145 If HDMI UHD Color is set to Off 145 If HDMI UHD Color is set to On Read Before Using Voice, Motion, or Face Recognition 146 Precautions for voice, motion, and face recognition 147 Requirements for using voice, motion, or face recognition Read Before Using Apps Read Before Using the Web Browser Read Before Playing Photo, Video, or Music Files 151 Limitations on use of photo, video, and music files 152 Supported external subtitles 152 Supported internal subtitles 153 Supported image formats and resolutions 153 Supported music formats and codecs 154 Supported video codecs Read After Installing the TV 156 Picture sizes and input signals 156 Installing an anti-theft lock 157 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 158 IBM 158 MAC 159 VESA DMT Supported Resolutions for Video Signals 160 CEA-861 Read Before Using Bluetooth Devices 161 Restrictions on using Bluetooth License Glossary