Samsung MU6100 User Manual - Page 90
Air/Cable Antenna Connection: Try HD channels after running the, Picture Size Settings
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The problem Try this! Unable to find a Channel The TV image does not look as good as it did in the store. The picture is distorted. The color is wrong or missing. The color is poor or the picture is not bright enough. There is a dotted line on the edge of the screen. The picture is black and white. If your TV is not connected to a cable or satellite box, run Auto Program ( Broadcasting Auto Program). Settings Store displays are all tuned to digital, HD (high definition) channels. If you have an analog cable or satellite box, upgrade to a digital cable or satellite box. Use HDMI or Component cables to deliver HD (high definition) picture quality. Many HD channels are upscaled from SD (Standard Definition) content. Look for a channel that is broadcasting HD content. ●● Cable/Satellite Subscribers: Try HD channels from the channel lineup. ●● Air/Cable Antenna Connection: Try HD channels after running the Auto Program function. Adjust the cable or satellite box's video output resolution to 1080i or 720p. The compression of video content may cause picture distortions, especially in fast moving pictures from sports programs and action movies. If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction. Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital channels. If you're using a Component connection, make sure that the Component cables are connected to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen. Go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. See if Power Saving Mode ( Mode) has been enabled. Settings General Eco Solution Power Saving Try resetting the picture. ( Settings Picture Expert Settings Reset Picture) Change Picture Size Settings to 16:9 Standard. If you are using AV, analog equipment, disconnect the adapter from the Component (Blue) input jack on the TV and connect it to the AV In (Yellow) input jack. "" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung's Call Center for assistance. "" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. "" If the problem persists, check the signal strength or refer to the external device's user manual. - 85 -