Samsung NE59J7850WS/AA User Guide - Page 78

Drawer

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Problem Strong odor. Fan noise. Oven racks are difficult to slide. Oven door closes faster/slower than normal Possible cause Solution An odor coming from the Operate the oven at the bake setting at insulation around the inside of 400 °F for 1 hour. the oven is normal for the first few times the oven is used. A convection fan may This is not a system failure but normal automatically turn on and off. operation. The shiny, silver-colored racks were cleaned in a selfcleaning cycle. Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. The soft closing hinges contain a damping fluid that is affected by temperature. • This is normal. If the oven is in a cold environment, the door will close slower than it will in a warmer environment. A warmer than normal environment, such as when cooking, may cause the door to close slightly faster. • Failure of soft closing doesn't imply a system failure. However, if the problem continues, contact a local Samsung service center. DRAWER Problem Possible cause Solution The Drawer does not slide smoothly or drags. The drawer is out of alignment. The drawer is over-loaded or the load is unbalanced. Fully extend the drawer and push it all the way in. See the page 57. Reduce weight. Redistribute drawer contents. The Warming drawer will not work. A fuse in your home may be blown or circuit breaker tripped. Replace the fuse or reset the circuit breaker. The controls are not set correctly. See the chapter on using the warming drawer on page 57. Excessive condensation in the drawer. There is liquid present in the drawer. Uncovered foods. Remove the liquid. Cover food with a lid. The temperature is set too high. Adjust the temperature to a lower setting. Food dries out in the warming drawer. Moisture is escaping. Cover food with a lid. The drawer is not fully closed. Push the drawer in until the latch engages.  English 77 Troubleshooting NE59J7850WS_AA_DG68-00600A-01_EN.indd 77 2015-04-23 �� 10:32:11

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English
77
Troubleshooting
Problem
Possible cause
Solution
Strong odor.
An odor coming from the
insulation around the inside of
the oven is normal for the first
few times the oven is used.
Operate the oven at the bake setting at
400 °F for 1 hour.
Fan noise.
A convection fan may
automatically turn on and off.
This is not a system failure but normal
operation.
Oven racks are
difficult to slide.
The shiny, silver-colored
racks were cleaned in a self-
cleaning cycle.
Apply a small amount of vegetable oil
to a paper towel and wipe the edges of
the oven racks with the paper towel.
Oven door closes
faster/slower than
normal
The soft closing hinges
contain a damping fluid that is
affected by temperature.
•
This is normal. If the oven is in a
cold environment, the door will
close slower than it will in a warmer
environment. A warmer than normal
environment, such as when cooking,
may cause the door to close slightly
faster.
•
Failure of soft closing doesn’t imply
a system failure. However, if the
problem continues, contact a local
Samsung service center.
DRAWER
Problem
Possible cause
Solution
The Drawer does
not slide smoothly
or drags.
The drawer is out of
alignment.
Fully extend the drawer and push it all
the way in. See the page 57.
The drawer is over-loaded or
the load is unbalanced.
Reduce weight. Redistribute drawer
contents.
The Warming
drawer will not
work.
A fuse in your home may
be blown or circuit breaker
tripped.
Replace the fuse or reset the circuit
breaker.
The controls are not set
correctly.
See the chapter on using the warming
drawer on page 57.
Excessive
condensation in
the drawer.
There is liquid present in the
drawer.
Remove the liquid.
Uncovered foods.
Cover food with a lid.
The temperature is set too
high.
Adjust the temperature to a lower setting.
Food dries out
in the warming
drawer.
Moisture is escaping.
Cover food with a lid.
The drawer is not fully closed.
Push the drawer in until the latch
engages.
NE59J7850WS_AA_DG68-00600A-01_EN.indd
77
2015-04-23
�� 10:32:11