Samsung NE63A6711SS/AA User Manual - Page 56

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Troubleshooting Problem The appliance will not turn on. Possible cause The appliance is not completely plugged into the electrical outlet or a fuse in your home may be blown or a circuit breaker may have tripped. Incomplete service wiring. Power outage. The oven smokes excessively during broiling. The oven controls have not been set properly. The meat has been placed too close to the element. The meat has not been properly prepared. Grease has built up on oven surfaces. Solution Make sure the power cord is plugged into a live, properly grounded outlet. Check the fuse and circuit breakers. Call for service. Check to see if the house lights will turn on. If necessary, call your local electric company for service. Refer to the section on using the broiler starting on page 35. Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. Regular cleaning is necessary when broiling frequently. Problem Food does not bake or roast properly. Food does not broil properly. The oven temperature is too hot or too cold. Possible cause Solution The oven controls have not been set correctly. See the chapter on operating the oven starting on page 28. The oven rack has been positioned incorrectly or is not level. See the section on using the oven racks on page 31. Incorrect cookware or cookware of improper size is being used. The oven sensor needs to be adjusted. See the section on adjusting the thermostat on page 41. The serving size may not be appropriate. Refer to the cooking guide for serving sizes on page 35, and then try again. The rack has not been properly positioned. See the broiling recommendation guide on page 35. The cookware is not suited for Use suitable cookware. broiling. In some areas, the power (voltage) may be low. • Preheat the broil element for 10 minutes. • See the broiling recommendation guide on page 35. The oven sensor needs to be adjusted. See the section on adjusting the thermostat on page 41. Troubleshooting 56 English

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56 English
Troubleshooting
Troubleshooting
Problem
Possible cause
Solution
The appliance
will not turn
on.
The appliance is not
completely plugged into the
electrical outlet or a fuse in
your home may be blown or
a circuit breaker may have
tripped.
Make sure the power cord is
plugged into a live, properly
grounded outlet. Check the
fuse and circuit breakers.
Incomplete service wiring.
Call for service.
Power outage.
Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
The oven
smokes
excessively
during broiling.
The oven controls have not
been set properly.
Refer to the section on using
the broiler starting on page
35
.
The meat has been placed too
close to the element.
Reposition the rack to provide
proper clearance between
the meat and the element.
Preheat the broil element for
searing.
The meat has not been
properly prepared.
Remove the excess fat from
the meat. Cut away fatty
edges that may curl, leaving
the lean intact.
Grease has built up on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
Problem
Possible cause
Solution
Food does not
bake or roast
properly.
The oven controls have not
been set correctly.
See the chapter on operating
the oven starting on page
28
.
The oven rack has been
positioned incorrectly or is
not level.
See the section on using the
oven racks on page
31
.
Incorrect cookware or
cookware of improper size is
being used.
The oven sensor needs to be
adjusted.
See the section on adjusting
the thermostat on page
41
.
Food does not
broil properly.
The serving size may not be
appropriate.
Refer to the cooking guide for
serving sizes on page
35
,
and then try again.
The rack has not been
properly positioned.
See the broiling
recommendation guide on
page
35
.
The cookware is not suited for
broiling.
Use suitable cookware.
In some areas, the power
(voltage) may be low.
•
Preheat the broil element
for 10 minutes.
•
See the broiling
recommendation guide
on page
35
.
The oven
temperature is
too hot or too
cold.
The oven sensor needs to be
adjusted.
See the section on adjusting
the thermostat on page
41
.