Samsung NE63A6711SS/AA User Manual - Page 58

Information codes, English, Problem, Possible cause, Solution, Displayed, bAd LinE

Page 58 highlights

Troubleshooting DRAWER Problem The drawer does not slide smoothly or drags. Excessive condensation in the drawer. Possible cause The drawer is out of alignment. The drawer is overloaded or the load is unbalanced. There is liquid present in the drawer. Uncovered foods. Solution Fully extend the drawer and push it all the way in. See the page 52. Reduce weight. Redistribute drawer contents. Remove the liquid. Cover food with a lid. 58 English Information codes OVEN Displayed Code C-d0 C-d1 C-F2 C-20 C-21 C-30 C-31 bAd LinE Possible cause There is a short in the control key. The door lock is misaligned. This code occurs if communication between the Main and Touch is interrupted. The oven sensor is open when the oven is operating. There is a short in the Oven sensor. This code occurs if the internal temperature rises abnormally high. The main PCB sensor is open when the oven is operating. There is a short in the main PCB sensor. This code occurs if the PCB temperature rises abnormally high. This error message appears if the power cord is installed improperly. Solution Press OFF/CLEAR, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Press OFF/CLEAR, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Call for service. If the power connection is plugged in improperly, "bAd LinE" appears on the display. Reconnect the power connection properly, and the message disappears. Troubleshooting

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58 English
Troubleshooting
Troubleshooting
DRAWER
Problem
Possible cause
Solution
The drawer
does not slide
smoothly or
drags.
The drawer is out of
alignment.
Fully extend the drawer and
push it all the way in. See the
page
52
.
The drawer is overloaded or
the load is unbalanced.
Reduce weight. Redistribute
drawer contents.
Excessive
condensation
in the drawer.
There is liquid present in the
drawer.
Remove the liquid.
Uncovered foods.
Cover food with a lid.
Information codes
OVEN
Displayed
Code
Possible cause
Solution
C-d0
There is a short in the control
key.
Press
OFF/CLEAR
, and then
restart the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect the
power. If this does not solve the
problem, call for service.
C-d1
The door lock is misaligned.
C-F2
This code occurs if
communication between the
Main and Touch is interrupted.
C-20
The oven sensor is open when
the oven is operating.
Press
OFF/CLEAR
, and then
restart the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect the
power. If this does not solve the
problem, call for service.
There is a short in the Oven
sensor.
C-21
This code occurs if the internal
temperature rises abnormally
high.
C-30
The main PCB sensor is open
when the oven is operating.
There is a short in the main PCB
sensor.
C-31
This code occurs if the PCB
temperature rises abnormally
high.
Call for service.
bAd LinE
This error message appears
if the power cord is installed
improperly.
If the power connection is
plugged in improperly, “bAd
LinE” appears on the display.
Reconnect the power connection
properly, and the message
disappears.