Samsung NE63T8911SG/AA User Manual - Page 65

English 65, Displayed code, Possible cause, Solution, Displayed, Bad line, The main PCB sensor is open

Page 65 highlights

Displayed code C-22 C-23 C-30 C-31 Bad line C-A2 Possible cause Solution The sub PCB sensor is open when the oven is operating. There is a short in the sub PCB sensor. The temperature probe sensor is short when the oven is operating. The main PCB sensor is open when the oven is operating. There is a short in the main PCB sensor. This code occurs if the PCB temperature rises abnormally high. This error message appears if the power cord is installed improperly. This code occurs if the sub PCB temperature rises abnormanlly high. Press OFF, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Call for service If the power connection is plugged in improperly, that code appears on the display. Reconnect the power connection properly, and the message disappears. Press OFF. Check the oven vent and cooling vent. If the vent is closed, never block the vent by anything. After cooling the oven, restart the oven. If this does not solve the problem, call for service. COOKTOP Displayed code Possible cause This code occurs if communication between the Main and Inverter PBA is interrupted. The top sensor is open when the burner is operating. The top sensor is short when the burner is operating. The IGBT sensor is open when the burner is operating. The IGBT sensor is short when the burner is operating. This code occurs if the DC fan motor is open or locked. Displayed if the cookware on an element is unsuitable or too small or no cookware has been placed on the cooking zone. Solution Turn the knob to Off, and then turn it to the setting you want again. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Call for service Check the cookware Troubleshooting English 65

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English 65
Troubleshooting
COOKTOP
Displayed code
Possible cause
Solution
This code occurs if communication
between the Main and Inverter PBA
is interrupted.
Turn the knob to Off,
and then turn it to the
setting you want again.
If the problem persists,
disconnect all power to
the range for at least
30 seconds and then
reconnect the power.
If this does not solve
the problem, call for
service.
The top sensor is open when the
burner is operating.
Call for service
The top sensor is short when the
burner is operating.
The IGBT sensor is open when the
burner is operating.
The IGBT sensor is short when the
burner is operating.
This code occurs if the DC fan motor
is open or locked.
Displayed if the cookware on an
element is unsuitable or too small
or no cookware has been placed on
the cooking zone.
Check the cookware
Displayed
code
Possible cause
Solution
C-22
The sub PCB sensor is open
when the oven is operating.
Press
OFF
, and then restart
the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect
the power. If this does not
solve the problem, call for
service.
There is a short in the sub PCB
sensor.
C-23
The temperature probe sensor
is short when the oven is
operating.
C-30
The main PCB sensor is open
when the oven is operating.
There is a short in the main PCB
sensor.
C-31
This code occurs if the PCB
temperature rises abnormally
high.
Call for service
Bad line
This error message appears
if the power cord is installed
improperly.
If the power connection is
plugged in improperly, that
code appears on the display.
Reconnect the power
connection properly, and the
message disappears.
C-A2
This code occurs if the sub PCB
temperature rises abnormanlly
high.
Press
OFF
.
Check the oven vent and
cooling vent. If the vent is
closed, never block the vent
by anything. After cooling the
oven, restart the oven.
If this does not solve the
problem, call for service.