Samsung NP-P560I User Manual Vista/windows7 Ver.1.1 (English) - Page 121

Modem Related, Start > Control Panel > Hardware

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Modem Related QI cannot hear the modem QWhen you are unable to make a call when using a switchboard A1 Check if the phone line is properly connected to the modem. A2 Check if the modem driver is properly installed. z ► For Windows 7 Click Start > Control Panel > System and security > System > Device Manger and then check if the modem is not marked with a yellow exclamation mark. If it is marked with an exclamation mark, it means that the modem driver is not properly installed. In this case, remove the installed driver and install the driver again. ► For Windows Vista Click Start > Control Panel > System and Maintenance > System > Device Manager and then check if the modem is not marked with a yellow exclamation mark. If it is marked with an exclamation mark, it means that the modem driver is not properly installed. In this case, remove the installed driver and install the driver again. x If the modem is not marked with a yellow exclamation mark, double-click the installed Diagnostics tab > Query Modem reaction to the command, it means the modem is out or order. In this case, restart the system or reinstall the modem driver and then diagnose the modem again. (Close all applications using the modem before diagnosing the modem.) A In general, the dial tone of a switchboard or a digital phone switching system is not continuous unlike that of a PSTN line. Therefore, the modem may not make as a busy signal. In this case, perform either of the following:  Using AT command Add ATX3 command for initialization. Alternatively, enter ATX3 command first before make a phone call. The modem will not check the dial tone before making a phone call.  Configuring the Modem in the Control Panel  ► For Windows 7 Click Start and type "Phone" in the search Box. ► For Windows Vista Click Start > Control Panel > Hardware and Sound.  Click on Phone and Modem Options.  In the Modem tab, select an installed modem and click Properties.  ► For Windows 7 In the Modem tab of the Modem Properties window, uncheck "wait for dial tone before dialing" option. ► For Windows Vista In the Modem tab of the Modem Properties window, unselect the Make a phone call after waiting for a dial tone option. 121

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121
Modem Related
Q
I cannot hear the modem
A1
Check if the phone line is properly connected to the
modem.
A2
Check if the modem driver is properly installed.
z
►
For Windows 7
Click
Start > Control Panel > System and
security > System > Device Manger
and then check if the modem is not marked with
a yellow exclamation mark. If it is marked with an
exclamation mark, it means that the modem driver
is not properly installed. In this case, remove the
installed driver and install the driver again.
►
For Windows Vista
Click
Start > Control Panel > System and
Maintenance > System > Device Manager
and then check if the modem is not marked with
a yellow exclamation mark. If it is marked with an
exclamation mark, it means that the modem driver
is not properly installed. In this case, remove the
installed driver and install the driver again.
x
If the modem is not marked with a yellow
exclamation mark, double-click the installed
Diagnostics tab > Query Modem
reaction to the
command, it means the modem is out or order.
In this case, restart the system or reinstall the
modem driver and then diagnose the modem
again.
(Close all applications using the modem before
diagnosing the modem.)
Q
When you are unable to make a call when using
a switchboard
A
In general, the dial tone of a switchboard or a digital
phone switching system is not continuous unlike that
of a PSTN line. Therefore, the modem may not make
as a busy signal. In this case, perform either of the
following:
Using AT command
Add ATX3 command for initialization.
Alternatively, enter ATX3 command first before make
a phone call.
The modem will not check the dial tone before
making a phone call.
Configuring the Modem in the Control Panel
►
For Windows 7
Click
Start
and type "Phone" in the search Box.
►
For Windows Vista
Click
Start > Control Panel > Hardware and
Sound
.
Click on
Phone and
Modem Options
.
In the
Modem
tab, select an installed modem
and click
Properties
.
►
For Windows 7
In the
Modem
tab of the Modem Properties
window, uncheck "
wait for dial tone before
dialing
" option.
►
For Windows Vista
In the
Modem
tab of the Modem Properties
window, unselect the
Make a phone call after
waiting for a dial tone
option.