Samsung NP930XED User Manual 2 - Page 51

Online Support(S Service

Get Samsung NP930XED PDF manuals and user guides View all Samsung NP930XED manuals
Add to My Manuals
Save this manual to your list of manuals

Page 51 highlights

Applications Online Support(S Service) A service associate can resolve any problems you have with your computer using the online chat and remote control program. You can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain period of time after purchasing your computer. • Online Support(S Service) may not be offered or its version may be different depending on the model you are using. • If Online Support(S Service) is not installed, select the Start button ( ) → Microsoft Store ( ) and, search for S Service to download it. 1 Select the Start button ( ) → All apps → Online Support(S Service). 2 Read and agree to the terms and conditions. This step appears only when the application runs for the first time. 3 Select Online Support(S Service) on the main page. Enter the Contents and select Request. Online Support (S Service) 4 You can speak to a service associate to resolve your computer's problems. Waiting times may vary depending on the network and number of waiting customers. 51

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
Applications
51
3
Select
Online Support(S Service)
on the main page.
Enter the
Contents
and select
Request
.
Online Support (S Service)
4
You can speak to a service associate to resolve your
computer’s problems.
Waiting times may vary depending on the network and
number of waiting customers.
Online Support(S Service)
A service associate can resolve any problems you have with your
computer using the online chat and remote control program. You
can receive the help when you are having trouble using Samsung
software.
You can access the online service for free for a certain period of
time after purchasing your computer.
•
Online Support(S Service)
may not be offered or its
version may be different depending on the model you
are using.
•
If
Online Support(S Service)
is not installed, select the
Start button (
)
→
Microsoft Store
(
) and, search for
S Service
to download it.
1
Select the Start button (
)
→
All apps
→
Online Support(S
Service)
.
2
Read and agree to the terms and conditions.
This step appears only when the application runs for the
first time.