Samsung NX3000 User Manual (English) - Page 171
Start, All Programs, Samsung, i-Launcher, Samsung i-Launcher, All apps, Applications, Shutter
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Appendix > Before contacting a service center Situation Your computer does not recognize your camera Your computer disconnects the camera while transferring files i-Launcher is not functioning properly Suggested remedies • Ensure that the USB cable is connected correctly. • Ensure that the camera is switched on. • Ensure that you are using a supported operating system. The file transfer may be interrupted by static electricity. Disconnect the USB cable and connect it again. • End i-Launcher and restart the program. • Depending on your computer's specifications and environment, the program may not launch automatically. In this case, click Start ĺ All Programs ĺ Samsung ĺ i-Launcher ĺ Samsung i-Launcher on your Windows computer. (For Windows 8, open Start screen, and then select All apps ĺ Samsung i-Launcher.) Or, click Applications ĺ Samsung ĺ i-Launcher on your Mac OS computer. Situation Auto Focus does not work AEL feature does not work Lens does not work External flash does not work The date & time settings screen appears when you power on the camera Suggested remedies • Subject is not in focus. When the subject is outside the AF area, shoot by moving the subject inside the AF area and half-pressing [Shutter]. • Subject is too close. Step back from the subject and shoot. • The focus mode is set to MF. Switch the mode to AF. AEL feature does not work in t, M, s, and R modes. Select another mode to use this feature. • Ensure that the lens is properly mounted. • Remove the lens from the camera and remount it. Ensure that the external flash is properly mounted on the external flash port. • Set the date and time again. • This screen appears when the camera's internal power source is completely discharged. Insert a fully charged battery and wait at least 72 hours in power off status for the internal power source to be recharged. 170