Samsung R9250 User Manual - Page 34

Troubleshooting

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Troubleshooting Symptom Checklist The POWERbot is not working at all. ffCheck if the emergency switch is on. ffCheck if all the icons are displayed on the display panel. ffCheck if the POWERbot's battery is depleted. -- When "Lo" is displayed, carry POWERbot to the docking station to charge it. ffReplace the batteries (AAA type) if the remote control is not working. The POWERbot has stopped during cleaning. ffWhen "Lo" is displayed on the display panel, carry POWERbot to the docking station to charge it. ffWhen POWERbot is immobilized by an obstacle such as a cord, threshold etc, pick it up and move it away from the obstacle. -- If any fabric or string is caught in a drive wheel, turn off the emergency switch and remove the fabric or string before using it again. Suction power is weak. ffIf the "Filter inspection indicator" is on, turn off the emergency switch and clean the dustbin. ffWhen there's too much dust in the dustbin, suction power may get weakened. Turn off the emergency switch and empty the dustbin. ffIf the intake (on bottom of POWERbot) is blocked by foreign matter, turn off the emergency switch and remove foreign matter from the intake. ffWhen noise suddenly increase, turn off the emergency switch and empty the dustbin. The POWERbot cannot find the docking station. ffCheck if there's a power failure or whether the power plug is unplugged. ffRemove any obstacles around the docking station that may prevent POWERbot from returning to the docking station. ffWhen there's foreign matter on the charge pins, charging can be affected. Clean the foreign matter off the pins. The POWERbot suddenly cleans diagonally. ffCheck if the docking station is installed along the grain of wooden floors or tiles. ffThe POWERbot may clean in a diagonal direction if it is moving to another area using the shortest route. It may also move at a diagonal if it made contact with an obstacles at that angle, if it was charged at the docking station at an angle, or if the grain of the wooden/tile floor skewed is in that direction. Point cleaning is not working. ffIf you point the red light directly at POWERbot, it may not move in desired direction. -- Point the red light on the floor within 4 ft (1 m) of POWERbot. ✻✻Do not use point cleaning in direct sunlight, under bright light, or on dark floors. "Filter inspection indicator" is on even after the dustbin has been emptied. ffTurn off the emergency switch and then turn it back on. ffEmpty the dustbin again and re-clean the filter thoroughly. POWERbot does not clean a certain area. ffCheck if the docking station is installed near a narrow passage or door, and reinstall it in the other areas. -- If the docking station is installed near a narrow passage or door, the POWERbot cannot pass through the passage or doorsill. ENGLISH-34

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ENGLISH-
34
Troubleshooting
Symptom
Checklist
The POWERbot is not
working at all.
f
Check if the emergency switch is on.
f
Check if all the icons are displayed on the display panel.
f
Check if the POWERbot's battery is depleted.
-
When "Lo" is displayed, carry POWERbot to the docking station to charge it.
f
Replace the batteries (AAA type) if the remote control is not working.
The POWERbot
has stopped during
cleaning.
f
When "Lo" is displayed on the display panel, carry POWERbot to the docking
station to charge it.
f
When POWERbot is immobilized by an obstacle such as a cord, threshold etc,
pick it up and move it away from the obstacle.
-
If any fabric or string is caught in a drive wheel, turn off the emergency switch
and remove the fabric or string before using it again.
Suction power is weak.
f
If the "Filter inspection indicator" is on, turn off the emergency switch and clean
the dustbin.
f
When there's too much dust in the dustbin, suction power may get weakened.
Turn off the emergency switch and empty the dustbin.
f
If the intake (on bottom of POWERbot) is blocked by foreign matter, turn off the
emergency switch and remove foreign matter from the intake.
f
When noise suddenly increase, turn off the emergency switch and empty the
dustbin.
The POWERbot cannot
find the docking
station.
f
Check if there's a power failure or whether the power plug is unplugged.
f
Remove any obstacles around the docking station that may prevent
POWERbot from returning to the docking station.
f
When there's foreign matter on the charge pins, charging can be affected.
Clean the foreign matter off the pins.
The POWERbot
suddenly cleans
diagonally.
f
Check if the docking station is installed along the grain of wooden floors or
tiles.
f
The POWERbot may clean in a diagonal direction if it is moving to another area
using the shortest route. It may also move at a diagonal if it made contact with
an obstacles at that angle, if it was charged at the docking station at an angle,
or if the grain of the wooden/tile floor skewed is in that direction.
Point cleaning is not
working.
f
If you point the red light directly at POWERbot, it may not move in desired
direction.
-
Point the red light on the floor within 4 ft (1 m) of POWERbot.
✻
±
Do not use point cleaning in direct sunlight, under bright light, or on dark floors.
"Filter inspection
indicator" is on even
after the dustbin has
been emptied.
f
Turn off the emergency switch and then turn it back on.
f
Empty the dustbin again and re-clean the filter thoroughly.
POWERbot does not
clean a certain area.
f
Check if the docking station is installed near a narrow passage or door, and
reinstall it in the other areas.
-
If the docking station is installed near a narrow passage or door, the
POWERbot cannot pass through the passage or doorsill.