Samsung R9250 User Manual - Page 35

Symptom, Checklist

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Symptom Checklist POWERbot moves around at the same place. ffDust sensor mode is on. -- The dust sensor mode is on by default. When the POWERbot passes through a dusty area, it moves around that area to focus on cleaning. ffPOWERbot moves around an area and the "DUST" is on the display panel even though there's no dust at the surrounding area. -- Check if foreign matters are caught between the dustbin and power brush and then remove them. I have installed the Samsung Smart Home app, but, the POWERbot fails to be connected. ffYou can use the product after connecting the wireless router and the POWERbot through Easy-Setup according to the procedure. I fail to log into the Samsung account. ffCheck your ID and password on the screen of the Samsung account. There appears a message saying there is a failure during Easy-Setup. ffYou may have failed temporarily due to the distance from the wireless router or other obstacles. Please try again after a while. The products do not work even though the smart phone is normally connected to the POWERbot. ffTurn off the Samsung Smart Home app and then run it again, or disconnect the smart phone from the wireless router and then connect it again. Or turn off the power supply of the POWERbot, turn it on, wait for a minute or longer, and then run the Smart Home app again. The functions of the Samsung Smart Home App do not work. ffCheck if the Smart control blocking function of the POWERbot is set. (When the Smart control is locked, the Wi-Fi indicator is turned off.) The Samsung Smart Robot Vacuum App fails to get started. ffCheck if the POWERbot is connected to the wireless router. POWERbot is not connected to Wi-Fi. ffCheck the setting status of the wireless router. Location recognizing function does not operate. ffOperate the POWERbot again near the area where it stopped previously. ffIf the POWERbot does not recognize the surrounding environment or starts the cleaning at the area more than 4 ft (1 m) around where it stopped, the searching may be difficult. ENGLISH-35

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ENGLISH-
35
Symptom
Checklist
POWERbot moves
around at the same
place.
f
Dust sensor mode is on.
-
The dust sensor mode is on by default. When the POWERbot passes through a
dusty area, it moves around that area to focus on cleaning.
f
POWERbot moves around an area and the "DUST" is on the display panel
even though there's no dust at the surrounding area.
-
Check if foreign matters are caught between the dustbin and power brush and
then remove them.
I have installed the
Samsung Smart
Home app, but, the
POWERbot fails to be
connected.
f
You can use the product after connecting the wireless router and the
POWERbot through Easy-Setup according to the procedure.
I fail to log into the
Samsung account.
f
Check your ID and password on the screen of the Samsung account.
There appears a
message saying there
is a failure during
Easy-Setup.
f
You may have failed temporarily due to the distance from the wireless router or
other obstacles. Please try again after a while.
The products do not
work even though
the smart phone is
normally connected to
the POWERbot.
f
Turn off the Samsung Smart Home app and then run it again, or disconnect
the smart phone from the wireless router and then connect it again. Or turn off
the power supply of the POWERbot, turn it on, wait for a minute or longer, and
then run the Smart Home app again.
The functions of the
Samsung Smart Home
App do not work.
f
Check if the Smart control blocking function of the POWERbot is set. (When
the Smart control is locked, the Wi-Fi indicator is turned off.)
The Samsung Smart
Robot Vacuum App
fails to get started.
f
Check if the POWERbot is connected to the wireless router.
POWERbot is not
connected to Wi-Fi.
f
Check the setting status of the wireless router.
Location recognizing
function does not
operate.
f
Operate the POWERbot again near the area where it stopped previously.
f
If the POWERbot does not recognize the surrounding environment or starts
the cleaning at the area more than 4 ft (1 m) around where it stopped, the
searching may be difficult.