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Samsung SCX-4100 User Manual (ENGLISH) - Page 141

Printing Problems, Condition, Possible cause, Suggested solutions, Samsung SCX-4100 Series - scx toner

UPC - 635753618006

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Printing Problems Condition Possible cause Suggested solutions The machine The machine is not does not print. receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select Samsung SCX-4100 Series as your default printer in your Windows. Check the machine for the following: • The front or rear cover is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. After locating the problem, clear it. • Close the cover. • Clear the paper jam. See page 8.2. • Load paper. See page 1.8. • Install the toner cartridge. See page 1.6. If a printer system error occurs, contact your service representative. The connection cable between the computer and the machine is not connected properly. Disconnect the printer cable and reconnect it. The connection cable between the computer and the machine is defective. If possible, attach the cable to another computer that is working properly and print a document. You can also try using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port, for example, LPT1. If the computer has more than one port, make sure that the machine is attached to the correct one. The machine may be Check the printer properties to ensure configured incorrectly. that all of the print settings are correct. The printer driver may be incorrectly installed. Remove the printer driver and then reinstall it; see page 1.16 and page 1.16 respectively. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. 8.10 TROUBLESHOOTING

Section	Page
Contents	5
Getting Started	18
Unpacking	19
Selecting a Location	20
Understanding the Component Location	21
Front View	21
Rear View	21
Control Panel Functions	22
Installing the Toner Cartridge	23
Loading Paper	25
Changing the Paper Size in the Paper Tray	26
Making Connections	28
Turning the Machine On	30
About Samsung Software	31
Printer Driver Features	32
Installing Samsung Software in Windows	33
System Requirements	33
Installing Samsung Software	34
Installing Samsung SmarThru	37
Repairing Software	39
Removing Software	40
Uninstalling the MFP Driver	40
Uninstalling Samsung SmarThru	41
Changing the Display Language	42
Setting the Paper Size and Type	43
Using the Save Modes	44
Toner Save Mode	44
Power Save Mode	44
Paper Handling	46
Selecting Print Materials	47
Type, Input Sources and Capacities	47
Guidelines for Paper and Special Materials	48
Selecting an Output Location	49
Printing to the Front Output Tray (Face down)	50
Printing to the Rear Output Slot (Face up)	51
Loading Paper in the Paper Tray	53
Using the Manual Feeder	54
Setting the Paper Type and Size for the Manual Feeder	56
Printing	58
Printing a Document in Windows	59
Canceling a Print Job	62
Using a Favorite Setting	63
Using Help	63
Setting Paper Properties	64
Setting Graphic Properties	65
Printing Multiple Pages on One Sheet of the Paper	67
Printing a Reduced or Enlarged Document	69
Fitting Your Document to a Selected Paper Size	70
Printing Posters	71
Using Watermarks	72
Using an Existing Watermark	72
Creating a Watermark	73
Editing a Watermark	74
Deleting a Watermark	74
Using Overlays	75
What is an Overlay?	75
Creating a New Page Overlay	75
Using a Page Overlay	77
Deleting a Page Overlay	78
Setting Up the Locally Shared Printer	79
In Windows 9x/Me	79
In Windows NT 4.0/2000/XP	80
Copying	82
Loading Paper for Copying	83
Preparing a Document	83
Making a Copy	84
Setting Copy Options	86
Darkness	86
Number of Copies	86
Reduced/Enlarged Copying	87
Original Type	88
Using Special Copy Features	89
Clone Copying	89
Auto Fit Copying	90
2 sided in 1 page Copying	91
2-up Copying	92
Poster Copying	93
Changing the Default Settings	94
Setting the Time Out Option	95
Scanning	96
Scanning Basics	97
Scanning Using Samsung SmarThru	97
To use on-line help file	100
Scanning Process with TWAIN- enabled Software	101
Using Your Printer in Linux	102
Getting Started	103
Installing the MFP Driver	104
System Requirements	104
Installing the MFP Driver	105
Uninstalling the MFP Driver	107
Using the MFP Configurator	108
Opening the MFP Configurator	108
Printers Configuration	109
Scanners Configuration	110
MFP Ports Configuration	111
Configuring Printer Properties	112
Printing a Document	113
Printing from Applications	113
Printing Files	114
Scanning a Document	115
Using the Image Editor	119
Maintenance	122
Printing the System Data List	123
Clearing the Memory	123
Cleaning Your Machine	124
Cleaning the Outside	124
Cleaning the Inside	124
Cleaning the Document Glass	126
Maintaining the Toner Cartridge	127
Redistributing Toner	128
Replacing the Toner Cartridge	129
Cleaning the Drum	130
Consumables and Replacement Parts	130
Using the Remote Control Panel	131
Troubleshooting	132
Clearing Paper Jams	133
In the Paper Tray	133
In the Paper Exit Area	134
In the Fuser Area or Around the Toner Cartridge	136
In the Manual Feeder	137
Tips for Avoiding Paper Jams	137
Clearing LCD Error Messages	139
Solving Problems	140
Paper Feeding Problems	140
Printing Problems	141
Printing Quality Problems	144
Copying Problems	149
Scanning Problems	150
Common Linux Problems	151
Specifications	154
General Specifications	155
Scanner and Copier Specifications	156
Printer Specifications	157
Paper Specifications	158
Overview	158
Supported Sizes of Paper	159
Guidelines for Using Paper	160
Paper Specifications	161
Paper Output Capacity	161
Paper Storage Environment	162
Envelopes	163
Labels	165
Transparencies	165

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ROUBLESHOOTING

8.10

Printing Problems

Condition

Possible cause