Samsung SCX-5639FR User Manual (user Manual) (ver.1.01) (English) - Page 330

Operating system problems 6. Troubleshooting 170 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be printed The PostScript driver may not be installed • Install the PostScript driver (see "Software installation" on page 4). correctly. • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. Limit Check Error report The print job was too complex. prints You might need to reduce the complexity of the page or install more memory. A PostScript error page prints The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine. The optional tray is not selected in the driver The printer driver has not been Open the PostScript driver properties, select the Device Options tab, configured to recognize the optional tray. and set the tray option. When printing a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly The resolution setting in the printer driver may not be matched with the one in Acrobat Reader. Make sure that the resolution setting in your printer driver matches the one in Acrobat Reader.