Samsung SP-A900B User Manual (user Manual) (ver.1.0) (English) - Page 34

Àheck that the connectors are properly connected to the ports at the back

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| Before Contacting Service Personnel | Installation and Connection No Power. Symptoms I want to install my projector on the ceiling. External Source can not be selected. Troubleshooting z Check the power cable connections. z The ceiling installation support is sold separately. Contact your local product distributor. z Be sure that the connection cable(s) (video) is properly connected to the proper port. If the device is not connected properly, it can not be selected. Menu and Remote Control Symptoms Remote control does not work. I cannot select a menu. Troubleshooting z Be sure that the proper external source is selected. z Check the battery of your remote control. If its size is incorrect, replace it with the recommended battery size. Check whether the polarity of the installed battery is correct. z Check whether your remote control is at a right angle and at the correct distance. Remove any obstacles between your remote control and the product. z Direct lighting of 3-way light bulbs or other lighting device on the remote sensor of the projector may affect the sensitivity and cause the remote control to malfunction. z Check if the remote control battery is empty. z Check whether the LED indicator on the top of the projector is turned on. z Check if the menu is displayed in gray. A gray-colored menu is unavailable. Screen and External Source Symptoms Cannot see picture images. Poor color. Images are not clear. Strange noise. The operating LED is lit up. Lines appear on screen. No external device screen is displayed. Troubleshooting z Be sure that the power cord of the projector is connected. z Be sure that the proper input source is selected. z Check that the connectors are properly connected to the ports at the back of the projector. z Check the Remote Control batteries. z Be sure that the , settings are not at their lower limit. z Adjust the and . z Adjust the focus. z Check that the projection distance is either too far or too near to the screen. z If a strange sound continues, contact our service center. z Refer to Corrective Actions According to LED Indications. z Because noise may occur when using your PC, adjust the frequency of the screen. z Check the operating status for the external device and check whether the

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ËEÉORE±CON³Aó´NG±ÇERÍ´ÃE±PERSONNEL
|
µnstallation and Àonnection
¿ymptoms
Troubleshooting
¾o ºower.
Àheck the power cable connections.
µ want to install my projector on
the ceiling.
The ceiling installation support is sold separately. Àontact your local product
distributor.
½xternal ¿ource can not be
selected.
Be sure that the connection cable(s) (video) is properly connected to the
proper port. µf the device is not connected properly, it can not be selected.
Menu and ¼emote Àontrol
¿ymptoms
Troubleshooting
¼emote control does not work.
Be sure that the proper external source is selected.
Àheck the battery of your remote control. µf its size is incorrect, replace it with
the recommended battery size. Àheck whether the polarity of the installed
battery is correct.
Àheck whether your remote control is at a right angle and at the correct
distance. ¼emove any obstacles between your remote control and the product.
·irect lighting of 3-way light bulbs or other lighting device on the remote
sensor of the projector may affect the sensitivity and cause the remote control
to malfunction.
Àheck if the remote control battery is empty.
Àheck whether the Á½· indicator on the top of the projector is turned on.
µ cannot select a menu.
Àheck if the menu is displayed in gray. ¹ gray-colored menu is unavailable.
¿creen and ½xternal ¿ource
¿ymptoms
Troubleshooting
Àannot see picture images.
Be sure that the power cord of the projector is connected.
Be sure that the proper input source is selected.
Àheck that the connectors are properly connected to the ports at the back of
the projector.
Àheck the ¼emote Àontrol batteries.
Be sure that the <Àolor>, <Brightness> settings are not at their lower limit.
ºoor color.
¹djust the <Tint> and <Àontrast>.
µmages are not clear.
¹djust the focus.
Àheck that the projection distance is either too far or too near to the screen.
¿trange noise.
µf a strange sound continues, contact our
service center
.
The operating Á½· is lit up.
¼efer to
Àorrective ¹ctions ¹ccording to Á½· µndications
.
Áines appear on screen.
Because noise may occur when using your ºÀ, adjust the frequency of the
screen.
¾o external device screen is displayed.
Àheck the operating status for the external device and check whether the