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Samsung UN65J630DAF User Manual - Page 6

Troubleshooting, Precautions and Notes, Read Before Playing Photo, Video, or Music Files

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Troubleshooting Getting Support 99 Getting support through Remote Management 100 Finding the contact information for service 100 Requesting service There Is a Problem with the Picture 101 Testing the picture I Can't Hear the Sound Clearly 103 Testing the sound I Can't See 3D Images Clearly 104 Testing 3D picture quality There Is a Problem with the Broadcast My Computer Won't Connect The TV Won't Connect to the Internet The Schedule Recording/Timeshift Function Isn't Working Anynet+ (HDMI-CEC) Isn't Working I Have Trouble Launching/Using Apps My File Won't Play I Want to Reset the TV Other Issues Precautions and Notes Before Using the Recording and Timeshift Functions 110 Before using the recording and schedule recording functions 111 Before using the timeshift function Read Before Using 3D Mode 112 3D precautions Supported Resolutions for 3D Modes Read Before Using Apps Read Before Using the Web Browser Read Before Playing Photo, Video, or Music Files 118 Limitations on use of photo, video, and music files 119 Supported external subtitles 119 Supported internal subtitles 120 Supported image formats and resolutions 120 Supported music formats and codecs 121 Supported video codecs Read After Installing the TV 123 Picture sizes and input signals 123 Installing an anti-theft lock 124 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 125 IBM 125 MAC 126 VESA DMT Supported Resolutions for Video Signals 127 CEA-861 127 CEA-861 (DVI) Read Before Using Bluetooth Devices 128 Restrictions on using Bluetooth License Glossary

Section	Page
Quick Guides	7
Using Smart Hub	7
Connecting to the Internet	7
Setting up Smart Hub	7
Using Smart Hub	7
Improving Your Viewing Experience of Sports Events	8
Activating sports mode	8
Connections	9
Connecting an Antenna	9
Connecting to the Internet	10
Establishing a wired Internet connection	10
Establishing a wireless Internet connection	11
Troubleshooting Internet Connectivity Issues	13
Troubleshooting wired Internet connectivity issues Try Now	13
Troubleshooting wireless Internet connectivity issues	14
Connecting Video Devices	15
Connecting with an HDMI cable	15
Connecting with a component cable	16
Connecting with a composite (A/V) cable	16
Audio Input and Output Connections	17
Connecting with an HDMI (ARC) cable	17
Connecting with a digital audio (optical) cable	18
Connecting with a stereo audio cable	18
Connecting a Computer	19
Connecting through the HDMI port	19
Connecting with an HDMI-to-DVI cable	20
Connecting through your home network	20
Connecting a Mobile Device	21
Connecting with an MHL-to-HDMI Cable	21
Using Screen Mirroring	22
Connecting mobile devices without a wireless router (Wi-Fi Direct)	23
Connecting a mobile device via Samsung Smart View 2.0	23
Switching between external devices connected to the TV	24
Connection Notes	25
Connection notes for HDMI	25
Connection notes for audio devices	26
Connection notes for computers	26
Connection notes for mobile devices	26
Remote Control and Peripherals	27
Using the Tools menu on the TV screen	27
Controlling the TV with a Keyboard	28
Connecting a keyboard	28
Using the keyboard	29
Controlling the TV with a Mouse	30
Connecting a mouse	30
Using a mouse	30
Entering Text using the On-Screen QWERTY Keyboard	31
Using additional functions	31
Smart Features	32
Smart Hub	32
Removing or pinning an item in the Recent group	32
Launching Smart Hub automatically	32
Testing Smart Hub connections	32
Using the Smart Hub tutorial	33
Resetting Smart Hub	33
Using Smart Hub with a Samsung Account	34
Creating a Samsung account	34
Signing in to a Samsung account	35
Linking your Samsung account to external service accounts	35
Changing and adding information to a Samsung account	36
Deleting a Samsung account from the TV	36
Using the APPS Service	37
Managing Apps with the pop-up Options menu	37
Viewing the Detailed Information screen	37
Installing an app	38
Enabling automatic apps updates	38
Removing an app from the TV	39
Locking and unlocking apps	39
Updating apps	39
Rearranging apps	39
Rating purchased apps	39
Using other app features and functions	39
Using the e-Manual	40
Launching the e-Manual	40
Using the buttons in the e-Manual	40
Using the Web Browser	41
Browsing preferences	41
Using the MY CONTENT Service	42
Read before playing media content	42
Playing multimedia content in a computer or mobile device	43
Playing media content saved on a USB device	43
Buttons and functions available while viewing photos	44
Buttons and functions available while viewing videos	45
Buttons and functions available while playing music	47
Functions on the media content list screen	48
Using the Soccer Service	49
Configuring the Soccer service screen to display your favorite soccer teams	49
Using additional functions	49
Viewing soccer videos	50
TV Viewing	51
Viewing Digital Broadcast Information at a Glance	51
Using the guide	51
Checking current program info	52
Changing the broadcast signal	52
Checking digital channel signal info and strength	52
Recording Programs	53
Recording programs	53
Using the functions available while recording a program	54
Using the buttons on the remote control while recording a program	54
Managing the schedule recording list	54
Viewing recorded programs	55
Managing recorded files	57
Setting Up a Schedule Viewing	58
Setting up a schedule viewing for a channel	58
Editing a schedule viewing	58
Canceling a schedule viewing	58
Using Timeshift	59
Using the buttons on the remote control while using Timeshift	59
Using the Channel List	60
Registering, Removing, and Editing Channels	61
Registering and removing channels	61
Editing registered channels	62
Using Program Rating Lock	63
Creating a Personal Favorites List	66
Registering channels as favorites	66
Viewing and selecting channels on Favorites lists only	66
Editing a Favorites List	67
Using the Edit Favorites screen menu items	67
Making Sports Programs More Realistic with Sports Mode	69
Enabling sports mode	69
Extracting highlights automatically	69
Using the functions available while watching sports in sports mode	70
Using the functions available while recording sports in sports mode	71
Viewing a game recorded in sports mode	72
TV-Viewing Support Functions	72
Showing captions	72
Enabling the audio guide for the video description	74
Scanning for available channels	74
Selecting the broadcast audio language	74
Fine-tuning analog broadcasts	75
Removing pay channels	75
Picture and Sound	76
Adjusting the Picture Quality	76
Choosing a picture mode	76
Adjusting the picture quality	77
Adjusting advanced settings	78
Adjusting picture options	79
Viewing in 3D	80
Starting 3D	80
Adjusting 3D effects	81
Picture Support Functions	82
Viewing a picture-in-picture (PIP)	82
Changing the picture size and position	83
Listening to audio only (Picture Off)	84
Resetting the picture mode settings	84
Adjusting the Sound Quality	85
Choosing a sound mode	85
Applying sound effects	86
Using the Sound Support Functions	87
Selecting speakers	87
Specifying the TV's installation type	87
Listening to TV sound through a Samsung Bluetooth audio device	87
Listening to TV sound through a Samsung Multiroom Link compatible speaker	88
Listening to the TV through Bluetooth headphones	89
Enabling digital audio output	89
Listening to 3D audio in 3D mode	90
Resetting all sound settings	90
System and Support	91
Setting the Time and Using the Timer	91
Setting the current time	91
Using the timers	92
Using the Screen Burn Protection and Energy Saving Functions	94
Preventing screen burn	94
Reducing the energy consumption of the TV	94
Using Anynet+ (HDMI-CEC)	95
Setting up Anynet+ (HDMI-CEC)	95
Using Anynet+ (HDMI-CEC)	95
Updating the TV’s Software	97
Updating the TV’s software to the latest version	97
Updating the TV automatically	97
Protecting the TV from Hacking and Malicious Code	98
Checking the TV and connected storage for malicious code	98
Configuring additional functions	99
Using Other Functions	100
Running the accessibility functions quickly	100
Enabling voice guides for the visually impaired	100
White text on black background (high contrast)	101
Adjusting the menu transparency	101
Enlarging the font (for the visually impaired)	101
Learning about the remote control (for the visually impaired)	101
Listening to the TV through Bluetooth headphones (for the hearing impaired)	101
Changing the menu language	102
Setting up a password	102
Checking Notifications	102
Enabling game mode	102
Richer colors and superior picture quality (BD Wise)	103
Enabling/Disabling sound feedback	103
Locking/Unlocking the Control Stick	103
Showing/Hiding the Samsung logo while booting	103
Enabling the TV to boot faster	103
Registering the TV as a DivX-certified device (watching for pay DivX movies)	104
Restoring the TV to the factory settings	104
Using the TV as a display model (for retail stores)	104
Troubleshooting	105
Getting Support	105
Getting support through Remote Management	105
Finding the contact information for service	106
Requesting service	106
There Is a Problem with the Picture	107
Testing the picture	107
I Can't Hear the Sound Clearly	109
Testing the sound	109
I Can't See 3D Images Clearly	110
Testing 3D picture quality	110
There Is a Problem with the Broadcast	110
My Computer Won't Connect	111
The TV Won't Connect to the Internet	111
The Schedule Recording/Timeshift Function Isn't Working	111
Anynet+ (HDMI-CEC) Isn't Working	112
I Have Trouble Launching/Using Apps	113
My File Won't Play	113
I Want to Reset the TV	113
Other Issues	114
Precautions and Notes	116
Before Using the Recording and Timeshift Functions	116
Before using the recording and schedule recording functions	116
Before using the timeshift function	117
Read Before Using 3D Mode	118
3D precautions	118
Supported Resolutions for 3D Modes	121
Read Before Using Apps	122
Read Before Using the Web Browser	122
Read Before Playing Photo, Video, or Music Files	124
Limitations on use of photo, video, and music files	124
Supported external subtitles	125
Supported internal subtitles	125
Supported image formats and resolutions	126
Supported music formats and codecs	126
Supported video codecs	127
Read After Installing the TV	129
Picture sizes and input signals	129
Installing an anti-theft lock	129
Read before setting up a wireless Internet connection	130
Read Before Connecting a Computer (Supported Resolutions)	131
IBM	131
MAC	131
VESA DMT	132
Supported Resolutions for Video Signals	133
CEA-861	133
CEA-861 (DVI)	133
Read Before Using Bluetooth Devices	134
Restrictions on using Bluetooth	134
License	135