Samsung WA45K7600AW/A2 User Manual - Page 54

Information codes

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Troubleshooting Problem Has odours. Action • Excessive suds collect in recesses and can cause foul odours. • Run cleansing cycles to sanitize periodically. • Dry the washing machine interior after a cycle has finished. If a problem persists, contact a local Samsung service center. Information codes The washer may display information codes to help you understand what is occurring with your washer better. No Code Meaning The WaterLevel sensor is not working properly. • Check WaterLevel Sensor wire harness. • If the information code remains, contact a customer service 1 1C centre. NOTE When the washer displays "1C", the washer do draining for 3 minutes. During this time, the Power button is inoperative. Check the motor for operation. 2 3C • Try restarting the cycle. • If the problem continues, call for service. Water is not supplied. • Make sure the water taps are open. • Make sure the water hoses are not clogged. • Make sure the water taps are not frozen. • Make sure the washing machine is operating with sufficient water pressure. 3 4C • Make sure that the cold water tap and the hot water tap are properly connected. • Clean the mesh filter as it may be clogged. NOTE When the washer displays "4C", the washer do draining for 3 minutes. During this time, the Power button is inoperative. 54 English 8",@8",4@&/JOEE Troubleshooting

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54 English
Troubleshooting
Troubleshooting
Problem
Action
Has odours.
•
Excessive suds collect in recesses and can cause foul odours.
•
Run cleansing cycles to sanitize periodically.
•
Dry the washing machine interior after a cycle has finished.
If a problem persists, contact a local Samsung service center.
Information codes
The washer may display information codes to help you understand what is occurring with
your washer better.
No
Code
Meaning
1
1C
The WaterLevel sensor is not working properly.
• Check WaterLevel Sensor wire harness.
• If the information code remains, contact a customer service
centre.
NOTE
When the washer displays “
1C
”, the washer do draining for 3
minutes. During this time, the
Power
button is inoperative.
2
3C
Check the motor for operation.
• Try restarting the cycle.
• If the problem continues, call for service.
3
4C
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh filter as it may be clogged.
NOTE
When the washer displays “
4C
”, the washer do draining for 3
minutes. During this time, the
Power
button is inoperative.
WA7700K_WA45K-03520S-00_EN.indd
54
2015/12/16
19:08:35