Samsung WA45K7600AW/A2 User Manual - Page 55

Inverter Communication problem

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No Code Meaning • Make sure the cold water supply hose is firmly connected to the 4 4C2 cold water tap. If it is connected to the hot water tap, the laundry may be deformed with some cycles. Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. 5 5C • Clean the debris filter as it may be clogged. • Make sure the drain hose is straightened all the way to the drain system. • If the information code remains, contact a customer service centre. The electronic control needs to be checked (Over Voltage Error). • Check the PCB and wire harness. 6 9C1 • Check if power is supplied properly. • If the information code remains, contact a customer service centre. Low voltage detected 7 9C2 • Check if the power cord is plugged in. • If the information code remains, contact a customer service centre. Inverter Communication problem • Check the Inverter PCB and wire harness. 8 AC6 • If the information code remains, contact a customer service centre. Operating the washer with the door open. 9 dC • Make sure the door is properly closed. • Make sure laundry is not caught in the door. High temperature heating check. 10 HC • If the information code remains, contact a customer service centre. Troubleshooting 8",@8",4@&/JOEE English 55

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English 55
Troubleshooting
No
Code
Meaning
4
4C2
• Make sure the cold water supply hose is firmly connected to the
cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
5
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on
the connection type.
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
centre.
6
9C1
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
7
9C2
Low voltage detected
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
8
AC6
Inverter Communication problem
• Check the Inverter PCB and wire harness.
• If the information code remains, contact a customer service
centre.
9
dC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
10
HC
High temperature heating check.
• If the information code remains, contact a customer service
centre.
WA7700K_WA45K-03520S-00_EN.indd
55
2015/12/16
19:08:35