Samsung WF455ARGSWR/AA Trouble Shooting Guide User Manual Ver.1.0 (English, Fr - Page 2

Alignment And Adjustments

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ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. GENERAL ERROR FUNCTION Error Code NO (Diagnostic Code Error Image) Description Corrective Action 1 dc An unbalanced load that prevents your washer from spinning. Redistribute the load, press the Start/ Pause button. 2 dS The door is open when the washer is running. Close the door tightly and restart the cycle. If the code reappears, call customer service. Make sure the door is firmly closed. Press the Power button to turn off 3 FL Your washer failed to lock the door. your washer, then turn it on again. If the code reappears, call customer service. 4 Hr A water temperature control problem. (Heater control problem) Call customer service. 5 LE Your washer has tried to fill, but has not reached the proper water level. Call customer service. Make sure the door is firmly closed. Press the Power button to turn off 6 LO The door will not unlock. your washer, then turn it on again. If the code reappears, call customer service. 1. Turn off the unit for 10 seconds and 7 nd Your washer is not draining. This can also mean that the unit senses a small clog while draining. then turn it on again. 2. Select the Spin Only cycle. 3. Press the Start/Pause to drain the water. If it still does not drain, call for service. Make sure the water faucets are open all the way. Check for bent hoses. Check the inlet screens on the hoses. If you are using a Flood Safety Device, please remove the device and connect 8 nF Your washer has tried to fill but was unsuccessful. the water hoses directly to the unit. Check if the hot water supply hose is connected. You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function if the temperature of the cold water is lower than 59°F. 2 (Techsheet)WF457AR-03152A_EN_20120404.indd 2 2012-04-04 �� 12:12:25

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ALIGNMENT AND ADJUSTMENTS
2
GENERAL ERROR FUNCTION
NO
Error Code
(Diagnostic Code
Error Image)
Description
Corrective Action
1
dc
An unbalanced load that prevents
your washer from spinning.
Redistribute the load, press the Start/
Pause button.
2
dS
The door is open when the washer is
running.
Close the door tightly and restart
the cycle. If the code reappears, call
customer service.
3
FL
Your washer failed to lock the door.
Make sure the door is firmly closed.
Press the Power button to turn off
your washer, then turn it on again.
If the code reappears, call customer
service.
4
Hr
A water temperature control problem.
(Heater control problem)
Call customer service.
5
LE
Your washer has tried to fill, but has
not reached the proper water level.
Call customer service.
6
LO
The door will not unlock.
Make sure the door is firmly closed.
Press the Power button to turn off
your washer, then turn it on again.
If the code reappears, call customer
service.
7
nd
Your washer is not draining. This can
also mean that the unit senses a small
clog while draining.
1. Turn off the unit for 10 seconds and
then turn it on again.
2. Select the Spin Only cycle.
3. Press the Start/Pause to drain the
water.
If it still does not drain, call for service.
8
nF
Your washer has tried to fill but was
unsuccessful.
Make sure the water faucets are open
all the way. Check for bent hoses.
Check the inlet screens on the hoses.
If you are using a Flood Safety Device,
please remove the device and connect
the water hoses directly to the unit.
Check if the hot water supply hose is
connected.
You must connect the hot water supply
hose because hot water is supplied by
the Auto Temperature Control (A.T.C.)
function if the temperature of the cold
water is lower than 59°F.
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WARNING
(Techsheet)WF457AR-03152A_EN_20120404.indd
2
2012-04-04
�� 12:12:25