Samsung WF455ARGSWR/AA Trouble Shooting Guide User Manual Ver.1.0 (English, Fr - Page 3

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ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Error Code NO (Diagnostic Code Error Image) Description Corrective Action 9 nF1 The hot/cold water hose connection is not Please connect the hot/cold water correct. hose connection correctly. 10 OE A fault is detected in the water level sensor. Call customer service. 11 1E The Water Level sensor is not working properly. Call customer service. 12 E2 A jammed key. Call customer service. Press the Power button to turn off 13 tE A temperature sensor problem. your washer, then turn it on again. If the code reappears, call customer service. 14 3E A motor problem. Restart the cycle. If the code reappears, call customer service. 15 2E High/Low voltage detected. Restart the cycle. If the code reappears, call customer service. 16 AE A Communication error between the SUB(Sensor) PBA and the MAIN PBA Call customer service. 17 AE4 A Communication error between the WIFI PBA and the MAIN PBA Call customer service. 18 AE3 A Communication error between the DR Module and the MAIN PBA Call customer service. 19 AE5 A Communication error between the LCD PBA and the MAIN PBA Call customer service. 20 8E A MEMS sensor problem. Call customer service. SF1 21 SF2 A system error Call customer service. SF3 Too many suds are detected during the wash session. The unit is put on hold 22 SUdS until the amount of suds have been reduced. The unit will then go back to operating. When it finishes washing, the "End" and "SUdS" codes will blink in turn. 3 (Techsheet)WF457AR-03152A_EN_20120404.indd 3 2012-04-04 �� 12:12:25

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ALIGNMENT AND ADJUSTMENTS
3
NO
Error Code
(Diagnostic Code
Error Image)
Description
Corrective Action
9
nF1
The hot/cold water hose connection is not
correct.
Please connect the hot/cold water
hose connection correctly.
10
OE
A fault is detected in the water level
sensor.
Call customer service.
11
1E
The Water Level sensor is not working
properly.
Call customer service.
12
E2
A jammed key.
Call customer service.
13
tE
A temperature sensor problem.
Press the Power button to turn off
your washer, then turn it on again.
If the code reappears, call customer
service.
14
3E
A motor problem.
Restart the cycle. If the code
reappears, call customer service.
15
2E
High/Low voltage detected.
Restart the cycle. If the code
reappears, call customer service.
16
AE
A Communication error between the
SUB(Sensor) PBA and the MAIN PBA
Call customer service.
17
AE4
A Communication error between the
WIFI PBA and the MAIN PBA
Call customer service.
18
AE3
A Communication error between the
DR Module and the MAIN PBA
Call customer service.
19
AE5
A Communication error between the
LCD PBA and the MAIN PBA
Call customer service.
20
8E
A MEMS sensor problem.
Call customer service.
21
SF1
SF2
SF3
A system error
Call customer service.
22
SUdS
Too many suds are detected during the wash session. The unit is put on hold
until the amount of suds have been reduced. The unit will then go back to
operating. When it finishes washing, the “End” and “SUdS” codes will blink in
turn.
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WARNING
(Techsheet)WF457AR-03152A_EN_20120404.indd
3
2012-04-04
�� 12:12:25