Samsung WF50K7500AV/A2 User Manual - Page 65

Troubleshooting Information codes If the washer fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code 1C DC DC1 LC 4C 4C2 5C Action Check the water level sensor. • Power off and then power the washer on after 2-3 minutes, and then try again. • Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process. The door is open. • Close the door, and then press START/PAUSE to resume operation. Check the door switch. • Power off and then power the washer on after 2-3 minutes, and then try again. Check for water leaks. • Power the washer off, and then check the drain system for any leaks. Once the leak issue is resolved, power the washer on after 2-3 minutes. • Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process. Check the water supply line. • Check the connection to the water line (including water taps). • Power off and then power the washer on after 2-3 minutes, and then try again. • Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process. Laundry needs protection because the water being supplied is too hot. • Make sure the cold and hot water taps are properly connected. • Power off and then power the washer on after 2-3 minutes, and then try again. Check the drain system. • Make sure the drain filter is not clogged. • If the drain filter is clogged, clean the filter, and then restart the washer. English 65 8 JOEE