SanDisk C250 User Manual - Page 26

5 TIPS, FAQ, AND TROUBLESHOOTING This chapter provides answers to common questions you may have. Question: Answer: How do I copy files to the Sansa® MP3 Player? Sansa MP3 player will automatically detect and connect to MTP or MSC mode which is supported by your PC. If Sansa MP3 player is connected to PC, copy files to the Sansa® c200 is just like copying files to a Hard Drive. Question: Answer: What file formats does the Sansa® c200 support? The Sansa® MP3 Player will support MP3, WAV, WMA, secure WMA, and audible files. Question: Answer: What is MTP? Media Transfer Protocol (MTP) is a new protocol and accompanying set of drivers developed by Microsoft to connect portable devices to a Windows XP PC and synchronize digital media content between those devices and the PC. Question: Answer: Some of my music files are on my player, but cannot be played. When I select them, another song begins to play. What is wrong? You may not have purchased the rights to play the song on an additional device. To test this, try to play a song that you have copied from an older CD and converted to MP3 format. If you can play that song, but not the song that will not play, then you need to purchase the rights to play the song. Question: Why should I update the firmware? Answer: You should always update the player to the latest firmware to ensure that it functions correctly and has all the latest features. Question: Answer: How can I use non-supported file types with my mp3 player? First you must convert the songs to a supported format. Then you can transfer the songs to the player as normal, either by copying and pasting, or transferring. Tips, FAQ and Troubleshooting 23