Seagate Mirra Personal Server Installation Guide (Mac) - Page 15

Terms and Conditions for MirraGuard, Data Guarantee - support

Page 15 highlights

Terms and Conditions for MirraGuard™ Data Guarantee For three years after purchasing a Mirra Sync and Share Personal Server, Seagate will assist original purchasers that have experienced a computer hard disk drive failure to restore, to the same or another computer hard disk, the data that was backed up on their Mirra Sync and Share Personal Server in the following way: 1. By providing technical phone support to assist in the data restoration process from the Mirra to a replacement PC drive. 2. If the over-the-phone guided data restoration process fails due to a fault with the Mirra, by paying for shipment of the Mirra to and from Seagate from locations within the United States only, extracting the backed up data from the Mirra hard drive, placing it on DVD-ROM disk(s) or other storage media, and sending it back to the purchaser. For customers outside the United States, contact your local Seagate Dealer for assistance. The MirraGuard Guarantee is separate from the Limited Consumer Warranty as it only covers the restore process and not the purchaser's Mirra or the data contained on the purchaser's Mirra. Seagate's good faith attempts to restore and recover the data in accordance with these terms and conditions shall be the purchaser's sole and exclusive remedy under the MirraGuard Guarantee and Seagate shall not be liable for any damages whatsoever. Seagate cannot guarantee that any data will be recoverable, nor can it guarantee which data files are on the Mirra Sync and Share Personal Server. Data restoration or recovery shall be strictly limited to whatever files are restorable or recoverable and not to what the purchaser believes to exist on the Mirra. Only one instance of data extraction per Mirra is covered by this program. Other exclusions may apply. See web site for details: www.seagate.com. 3. If extraction of the data by Seagate personnel fails due to a fault with the Mirra, by procuring up to US $1,000.00 of data recovery service from a provider of Seagate's choice to extract the data from the Mirra hard drive, place it on DVD-ROM disk(s) or other storage media, and send it back to the purchaser. Mirra Sync and Share Personal Server 15

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For three years after purchasing a Mirra Sync and Share
Personal Server, Seagate will assist original purchasers
that have experienced a computer hard disk drive failure
to restore, to the same or another computer hard disk,
the data that was backed up on their Mirra Sync and
Share Personal Server in the following way:
1. By providing technical phone support to assist
in the data restoration process from the Mirra to
a replacement PC drive.
2. If the over-the-phone guided data restoration process
fails due to a fault with the Mirra, by paying for ship-
ment of the Mirra to and from Seagate from locations
within the United States only, extracting the backed
up data from the Mirra hard drive, placing it on
DVD-ROM disk(s) or other storage media, and
sending it back to the purchaser. For customers
outside the United States, contact your local
Seagate Dealer for assistance.
3. If extraction of the data by Seagate personnel fails
due to a fault with the Mirra, by procuring up to US
$1,000.00 of data recovery service from a provider
of Seagate’s choice to extract the data from
the Mirra hard drive, place it on DVD-ROM disk(s)
or other storage media, and send it back to
the purchaser.
The MirraGuard Guarantee is separate from the Limited
Consumer Warranty as it only covers the restore process
and not the purchaser’s Mirra or the data contained on
the purchaser’s Mirra. Seagate’s good faith attempts to
restore and recover the data in accordance with these
terms and conditions shall be the purchaser’s sole and
exclusive remedy under the MirraGuard Guarantee and
Seagate shall not be liable for any damages whatsoever.
Seagate cannot guarantee that any data will be recover-
able, nor can it guarantee which data files are on the
Mirra Sync and Share Personal Server. Data restoration
or recovery shall be strictly limited to whatever files are
restorable or recoverable and not to what the purchaser
believes to exist on the Mirra. Only one instance of
data extraction per Mirra is covered by this program.
Other exclusions may apply. See web site for details:
www.seagate.com.
Mirra Sync and Share Personal Server
Terms and Conditions for MirraGuard
Data Guarantee