Seagate ST340015A Product Manual - Page 48

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Barracuda 5400.1 Product Manual, Rev. F

Seagate Online Store

US customers can purchase Seagate disc drives 24 hours daily at

www.sea

gate.com/buy/online/

.

Automated Phone Services

SeaFONE

®

(1-800-SEAGATE)

is the Seagate toll-free number (1-800-732-

4283) to access our automated self-help and directory assistance for

Seagate support services. Using a touch-tone phone, you can find service

and support phone numbers, answers to commonly asked questions, trou-

bleshooting tips and specifications for disc drives 24 hours daily. International

callers can reach this service by dialing +1-405-324-4770.

Presales, Technical Support and Customer Service

Presales Support

Our Presales Support staff can help you determine which Seagate products

are best suited for your specific application or computer system.

Technical Support

If you need help installing your drive, consult your system's documentation or

contact the dealer's support services department for assistance specific to

your system. Seagate technical support is also available to assist you online

at support.sea

gate.com

or through one of our technical support service cen-

ters. Have your system configuration information and your drive’s “ST” model

number available.

SeaTDD

™

(+1-405-324-3655)

is a

telecommunications device for the deaf

(TDD). You can send questions or comments 24 hours daily and exchange

messages with a technical support specialist

from 8:00

A

.

M

. to 11:45

A

.

M

. and

1:00

P

.

M

. to 6:00

P

.

M

. (Central time) Monday through Friday.

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate dis-

tributors, OEMs and other direct customers should contact their Seagate ser-

vice center representative for warranty-related issues. Resellers or end users

of drive products should contact their place of purchase or one of the

Seagate warranty service centers for assistance. Have your drive’s “ST”

model number and serial number available.

Authorized Service Centers

In some countries outside the US, you can contact an Authorized Service

Center for service.

Section	Page
1.0 Introduction 1	5
2.0 Drive specifications 3	5
2.1 Specification summary table 3	5
2.2 Formatted capacity 6	5
2.3 Default logical geometry 6	5
2.4 Physical organization 6	5
2.5 Recording and interface technology 7	5
2.6 Physical characteristics 7	5
2.7 Seek time 8	5
2.8 Start/stop times 8	5
2.9 Power specifications 8	5
2.9.1 Power consumption 9	5
2.9.2 Conducted noise 12	5
2.9.3 Voltage tolerance 12	5
2.9.4 Power-management modes 12	5
2.10 Environmental specifications 13	5
2.10.1 Ambient temperature 13	5
2.10.2 Temperature gradient 14	5
2.10.3 Humidity 14	5
2.10.4 Altitude 14	5
2.10.5 Shock 15	5
2.10.6 Vibration 15	5
2.11 Acoustics 16	5
2.12 Electromagnetic immunity 17	5
2.13 Reliability 17	5
2.14 Agency certification 18	5
2.14.1 Safety certification 18	5
2.14.2 Electromagnetic compatibility 18	5
2.14.3 FCC verification 19	5
3.0 Configuring and mounting the drive 21	5
3.1 Handling and static discharge precautions 21	5
3.2 Breather filter hole precautions 22	5
3.3 Jumper settings 23	5
3.3.1 Master/slave configuration 23	5
3.3.2 Cable select option 23	5
3.3.3 Ultra ATA/100 cable 24	5
3.4 Drive mounting 24	5
4.0 ATA interface 27	5
4.1 ATA interface signals and connector pins 27	5
4.1.1 Supported ATA commands 29	6
4.1.2 Identify Device command 31	6
4.1.3 Set Features command 36	6
4.1.4 S.M.A.R.T. commands 38	6
5.0 Seagate Technology support services 39	6
Figure 1. Typical 5V startup and operation current profile 11	7
Figure 2. Typical 12V startup and operation current profile 11	7
Figure 3. Breather filter hole location 22	7
Figure 4. Master/slave jumper settings 23	7
Figure 5. Ultra ATA cable connectors 24	7
Figure 6. Mounting dimensions-top, side and end view 25	7
Figure 7. I/O pins and supported ATA signals 28	7
1.0 Introduction	9
2.0 Drive specifications	11
2.1 Specification summary table	11
2.2 Formatted capacity	14
2.3 Default logical geometry	14
2.4 Physical organization	14
2.5 Recording and interface technology	15
2.6 Physical characteristics	15
2.7 Seek time	16
2.8 Start/stop times	16
2.9 Power specifications	16
2.9.1 Power consumption	17
2.9.1.1 Typical current profile	19
2.9.2 Conducted noise	20
2.9.3 Voltage tolerance	20
2.9.4 Power-management modes	20
2.10 Environmental specifications	21
2.10.1 Ambient temperature	21
2.10.2 Temperature gradient	22
2.10.3 Humidity	22
2.10.3.1 Relative humidity	22
2.10.3.2 Wet bulb temperature	22
2.10.4 Altitude	22
2.10.5 Shock	23
2.10.5.1 Operating shock	23
2.10.5.2 Nonoperating shock	23
2.10.6 Vibration	23
2.10.6.1 Operating vibration	23
2.10.6.2 Nonoperating vibration	23
2.11 Acoustics	24
2.12 Electromagnetic immunity	25
2.13 Reliability	25
2.14 Agency certification	26
2.14.1 Safety certification	26
2.14.2 Electromagnetic compatibility	26
2.14.3 FCC verification	27
3.0 Configuring and mounting the drive	29
3.1 Handling and static discharge precautions	29
3.2 Breather filter hole precautions	30
3.3 Jumper settings	31
3.3.1 Master/slave configuration	31
3.3.2 Cable select option	31
3.3.3 Ultra ATA/100 cable	32
3.4 Drive mounting	32
4.0 ATA interface	35
4.1 ATA interface signals and connector pins	35
4.1.1 Supported ATA commands	37
4.1.2 Identify Device command	39
4.1.3 Set Features command	44
4.1.4 S.M.A.R.T. commands	46
5.0 Seagate Technology support services	47
A	53
B	53
C	53
D	53
E	53
F	53
G	54
H	54
I	54
J	54
K	54
L	54
M	54
N	54
O	54
P	54
R	55
S	55
T	55
U	56
V	56

Seagate ST340015A Product Manual - Page 48

Automated Phone Services, Presales, Technical Support and Customer Service

Page 48 highlights