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Seagate ST340015A Product Manual - Page 51

Asia/Pacific Support Services

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Barracuda 5400.1 Product Manual, Rev. F 43 Asia/Pacific Support Services For Asia/Pacific presales and technical support, dial the toll-free number for your specific country. The Asia/Pacific toll-free numbers are available from 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian Eastern time) Monday through Friday, except as noted. If your country is not listed here, direct dial one of our technical support locations. Call Center Australia China (Chinese)1,3 Hong Kong Hong Kong (Chinese)1,3 India2,3 Indonesia Japan Malaysia New Zealand Singapore Taiwan (Chinese)1,3 Thailand Toll-free 1800-14-7201 800-810-9668 800-90-0474 001-800-0830-1730 1-600-33-1104 001-803-1-003-2165 - 1-800-80-2335 0800-443988 800-1101-150 00-800-0830-1730 001-800-11-0032165 Direct dial FAX - - +86-10-6225-5336 - - - - - - - - - - +81-3-5462-2978 - - - - - +65-6488-7525 - - - - Warranty Service Call Center Asia/Pacific Australia India3 Toll-free - 1800-12-9277 - Direct dial +65-6485-3595 - +91-44-821-6164 FAX +65-6485-4860 - +91-44-827-2461 1Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time). 2Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday. 3Authorized Service Center

Section	Page
1.0 Introduction 1	5
2.0 Drive specifications 3	5
2.1 Specification summary table 3	5
2.2 Formatted capacity 6	5
2.3 Default logical geometry 6	5
2.4 Physical organization 6	5
2.5 Recording and interface technology 7	5
2.6 Physical characteristics 7	5
2.7 Seek time 8	5
2.8 Start/stop times 8	5
2.9 Power specifications 8	5
2.9.1 Power consumption 9	5
2.9.2 Conducted noise 12	5
2.9.3 Voltage tolerance 12	5
2.9.4 Power-management modes 12	5
2.10 Environmental specifications 13	5
2.10.1 Ambient temperature 13	5
2.10.2 Temperature gradient 14	5
2.10.3 Humidity 14	5
2.10.4 Altitude 14	5
2.10.5 Shock 15	5
2.10.6 Vibration 15	5
2.11 Acoustics 16	5
2.12 Electromagnetic immunity 17	5
2.13 Reliability 17	5
2.14 Agency certification 18	5
2.14.1 Safety certification 18	5
2.14.2 Electromagnetic compatibility 18	5
2.14.3 FCC verification 19	5
3.0 Configuring and mounting the drive 21	5
3.1 Handling and static discharge precautions 21	5
3.2 Breather filter hole precautions 22	5
3.3 Jumper settings 23	5
3.3.1 Master/slave configuration 23	5
3.3.2 Cable select option 23	5
3.3.3 Ultra ATA/100 cable 24	5
3.4 Drive mounting 24	5
4.0 ATA interface 27	5
4.1 ATA interface signals and connector pins 27	5
4.1.1 Supported ATA commands 29	6
4.1.2 Identify Device command 31	6
4.1.3 Set Features command 36	6
4.1.4 S.M.A.R.T. commands 38	6
5.0 Seagate Technology support services 39	6
Figure 1. Typical 5V startup and operation current profile 11	7
Figure 2. Typical 12V startup and operation current profile 11	7
Figure 3. Breather filter hole location 22	7
Figure 4. Master/slave jumper settings 23	7
Figure 5. Ultra ATA cable connectors 24	7
Figure 6. Mounting dimensions-top, side and end view 25	7
Figure 7. I/O pins and supported ATA signals 28	7
1.0 Introduction	9
2.0 Drive specifications	11
2.1 Specification summary table	11
2.2 Formatted capacity	14
2.3 Default logical geometry	14
2.4 Physical organization	14
2.5 Recording and interface technology	15
2.6 Physical characteristics	15
2.7 Seek time	16
2.8 Start/stop times	16
2.9 Power specifications	16
2.9.1 Power consumption	17
2.9.1.1 Typical current profile	19
2.9.2 Conducted noise	20
2.9.3 Voltage tolerance	20
2.9.4 Power-management modes	20
2.10 Environmental specifications	21
2.10.1 Ambient temperature	21
2.10.2 Temperature gradient	22
2.10.3 Humidity	22
2.10.3.1 Relative humidity	22
2.10.3.2 Wet bulb temperature	22
2.10.4 Altitude	22
2.10.5 Shock	23
2.10.5.1 Operating shock	23
2.10.5.2 Nonoperating shock	23
2.10.6 Vibration	23
2.10.6.1 Operating vibration	23
2.10.6.2 Nonoperating vibration	23
2.11 Acoustics	24
2.12 Electromagnetic immunity	25
2.13 Reliability	25
2.14 Agency certification	26
2.14.1 Safety certification	26
2.14.2 Electromagnetic compatibility	26
2.14.3 FCC verification	27
3.0 Configuring and mounting the drive	29
3.1 Handling and static discharge precautions	29
3.2 Breather filter hole precautions	30
3.3 Jumper settings	31
3.3.1 Master/slave configuration	31
3.3.2 Cable select option	31
3.3.3 Ultra ATA/100 cable	32
3.4 Drive mounting	32
4.0 ATA interface	35
4.1 ATA interface signals and connector pins	35
4.1.1 Supported ATA commands	37
4.1.2 Identify Device command	39
4.1.3 Set Features command	44
4.1.4 S.M.A.R.T. commands	46
5.0 Seagate Technology support services	47
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