Sharp AJ-1800 AJ-Printer Operation Manual for Mac® - Page 48

Nothing Prints (part 1) Troubleshooting If nothing prints even when the power lamp is lit, please wait a few moments. The printer needs a longer time to process multicolored or intricate data. If the unit still does not print, refer to the check list below. Check the connection between the printer and computer. CHECK1 Are the interface cables compatible with the printer and computer? The interface cable compatible with this printer is a USB cable. If you are using any other type of interface cable, please replace it with a USB cable. Make sure that your computer supports a USB interface cable. CHECK2 Is the interface cable connected securely? Check if the interface cable is securely plugged into the connectors of the printer and computer. Reference:See "CONNECTING THE INTERFACE CABLE" in the Setup Guide and Operation Manual for more details on interface connection. CHECK3 Are any other USB peripherals being connected along with the printer? If other USB peripherals are connected through the same hub, disconnect them to see if the problem still exists. Check your printer. CHECK4 Is the front cover properly closed? Check if the front cover of the printer is securely closed. CHECK5 Are the ink tanks and the print heads installed properly? Make sure the ink tanks and the print heads are installed properly. Reference:See "INSTALLING THE PRINT HEADS AND INK TANKS" in the Setup Guide and Operation Manual for more details on inserting the ink tank or print head. CHECK6 Has a paper jam occurred? Open the jam cover and remove the jammed paper. Reference:See Paper Jam, for more information on how to remove a paper jam. CHECK7 Can you print a test page? Depress the paper button on the printer for a few seconds to print a test page. If you can print a test page, there may be a problem not with the printer but with the computer or interface cable. How to Use the Online Manual Printer Properties Print Maintenance 46 Troubleshooting