Sharp AJ-2000 AJ-Printer Interactive Operation Manual for Windows® - Page 49

Failed to Install the USB Driver Windows 98

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Failed to Install the USB Driver (Windows 98) Troubleshooting If the printer is connected to your computer by USB cable, you must install the USB driver. If the "Add New Hardware Wizard" window does not appear while the printer and your computer are connected to each other and both powered on, confirm that the USB port is available following the steps below. 1 Click the "Start" button, select "Settings", and then click "Control Panel". 3 Click the ( ) icon beside the "Universal serial bus controller". 2 Double-click the "System" icon and click the "Device Manager" tab. The last item listed in the Device Manager should be "Universal serial bus controller". Two items will display, your Controller chipset type and Root Hub. If these items appear, you can use USB port. If the "Universal serial bus controller" shows a yellow exclamation point or does not appear, you must check your computer manual for USB troubleshooting or contact your computer manufacture. 4 After the USB port becomes available, install USB driver referring to "INSTALLING THE USB DRIVER (Windows 98)" in the Setup Guide and Operation Manual. How to Use the Printer Properties Online Manual Print Print Status Window Sharing Printer 47 Maintenance Troubleshooting

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47
Troubleshooting
How to Use the
Online Manual
Printer Properties
Print
Print Status
Window
Maintenance
Troubleshooting
Sharing Printer
Failed to Install the USB Driver (Windows 98)
If the printer is connected to your computer by USB cable, you must install the USB driver.
If the "Add New Hardware Wizard" window does not appear while the printer and your computer are connected
to each other and both powered on, confirm that the USB port is available following the steps below.
1
Click the "Start" button, select "Settings", and then
click "Control Panel".
2
Double-click the "System" icon and click the
"Device Manager" tab.
The last item listed in the Device Manager should be
"Universal serial bus controller".
3
Click the (
) icon beside the "Universal serial bus
controller".
Two items will display, your Controller chipset type and
Root Hub. If these items appear, you can use USB port. If the
"Universal serial bus controller" shows a yellow
exclamation point or does not appear, you must check your
computer manual for USB troubleshooting or contact your
computer manufacture.
4
After the USB port becomes available, install USB
driver referring to "INSTALLING THE USB DRIVER
(Windows 98)" in the Setup Guide and Operation
Manual.