Sharp BD-AMS20U BD-AMS10U BD-AMS20U Operation Manual - Page 66

Troubleshooting, Power, Basic Operation, Playback

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Troubleshooting The following problems do not always suggest a defect or malfunction of this Player. Refer to the problems and lists of possible solutions below before calling for service. Power Problem Possible causes and solutions The Player power cannot be turned on. • Is the power cord firmly plugged into the AC outlet? (Page 21) • When the power cord is plugged into an AC outlet, press and hold POWER on the Player until " front panel display. Then, after the POWER indicator is lit, turn on the power. (Page 67) • Press POWER after the POWER indicator turns on. (Page 22) " appears on the The Player power is turned off. • Is "Auto Power Off" set to "Yes"? When "Auto Power Off" is set to "Yes", the power will be automatically turned off after 10 continuous minutes of inactivity (no playback). (Page 47) Basic Operation Problem The remote control does not work. Cannot operate the Player. Possible causes and solutions • Use the remote control within its operating range. (Page 21) • Replace the batteries. (Page 21) • Reset the remote control. −−Press and hold 1 (the number button) first and then ENTER on the remote control together for more than 5 seconds. • Are you operating the Player within the specified operating temperature range? (Page 69) Playback Problem The Player cannot play a disc. The disc is automatically ejected after closing the disc tray. Possible causes and solutions • Take out the disc and clean it. (Page 13) • Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (Page 26) • Make sure that region code on the disc matches that of this Player. (Page 9) • Allow any condensation in or near the Player to dry. (Page 13) • Check that the disc is recorded in the compatible TV system (PAL or NTSC). • The Player cannot play back video which was not recorded normally. (Page 10) • Proper playback may be impossible due to the state of the disc recording, a scratched, warped or dirty disc, the state of the pick-up, or compatibility issues between this Player and the disc being used. (Pages 10, 13) • When the recorded time of a disc is unusually short, playback may not be possible. • BD-RE/R discs recorded in a format other than BDMV/BDAV cannot be played back. (Page 9) • Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (Page 26) • Take out the disc and clean it. (Page 13) • Make sure that the disc is playable. (Page 9) 64

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64
The following problems do not always suggest a defect or malfunction of this Player.
Refer to the problems and lists of possible solutions below before calling for service.
Power
Problem
Possible causes and solutions
The Player power cannot be turned on.
•
Is the power cord firmly plugged into the AC outlet? (Page
21
)
•
When the power cord is plugged into an AC outlet, press and hold
POWER
on the Player until “
” appears on the
front panel display. Then, after the POWER indicator is lit, turn on the power. (Page
67
)
•
Press
POWER
after the POWER indicator turns on. (Page
22
)
The Player power is turned off.
•
Is “Auto Power Off” set to “Yes”? When “Auto Power Off” is set to “Yes”, the power will be automatically turned off after
10 continuous minutes of inactivity (no playback). (Page
47
)
Basic Operation
Problem
Possible causes and solutions
The remote control does not work.
•
Use the remote control within its operating range. (Page
21
)
•
Replace the batteries. (Page
21
)
•
Reset the remote control.
−
Press and hold
1
(the number button) first and then
ENTER
on the remote control together for more than 5 seconds.
Cannot operate the Player.
•
Are you operating the Player within the specified operating temperature range? (Page
69
)
Playback
Problem
Possible causes and solutions
The Player cannot play a disc.
•
Take out the disc and clean it. (Page
13
)
•
Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (Page
26
)
•
Make sure that region code on the disc matches that of this Player. (Page
9
)
•
Allow any condensation in or near the Player to dry. (Page
13
)
•
Check that the disc is recorded in the compatible TV system (PAL or NTSC).
•
The Player cannot play back video which was not recorded normally. (Page
10
)
•
Proper playback may be impossible due to the state of the disc recording, a scratched, warped or dirty disc, the state of
the pick-up, or compatibility issues between this Player and the disc being used. (Pages
10
,
13
)
•
When the recorded time of a disc is unusually short, playback may not be possible.
•
BD-RE/R discs recorded in a format other than BDMV/BDAV cannot be played back. (Page
9
)
The disc is automatically ejected after closing the disc
tray.
•
Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (Page
26
)
•
Take out the disc and clean it. (Page
13
)
•
Make sure that the disc is playable. (Page
9
)
Troubleshooting