Sharp LC-32LB150U User Guide - Page 76

CEC-compatible device

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LC-32LB150U Sharp 32" LED TV Problem Solution My TV is playing the audio from a connected device but is not displaying the video. • Make sure that the MHL cable is connected securely to your TV and the device. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL. • Try adjusting the picture settings on your TV. • Some apps may not work on your TV, depending on how the app developer programmed the app. My TV is displaying the video from the connected device but is not playing the audio. • Make sure that the volume on your mobile device is turned up and not muted. • Make sure that the volume on your TV is turned up and not muted. • Make sure that the MHL cable is connected securely to your TV and the device. • Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL. • Try adjusting the audio settings on your TV. • Some apps may not work on your TV, depending on how the app developer programmed the app. CEC-compatible device Problem Solution My TV is not displaying the video from the connected CEC device. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the device is a CEC-compatible device. See the documentation that came with the device for more information. • Make sure that the correct video input source is selected. See "Selecting the video input source" on page 38. • Make sure that the CEC Control feature is turned on. See "Turning CEC Control on or off" on page 58. • Try adjusting the TV picture. See "Adjusting the TV picture" on page 41. • If the device is not a Sharp device, it may not be compatible with your TV. My TV is not playing the audio from the connected CEC device. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the device is a CEC-compatible device. See the documentation that came with the device. • Make sure that the TV volume is turned up and not muted. • Try adjusting the TV sound. See "Adjusting sound settings" on page 43. • Make sure that the TV speakers are turned on and not muted. See "Adjusting sound settings" on page 43. • Make sure that the CEC control feature is turned on. See "Turning CEC Control on or off" on page 58. • If you have connected an HDMI CEC audio receiver, adjust the volume on the receiver. When your TV detects an audio receiver, the TV speakers turn off and sound plays through receiver speakers only. 72 www.sharpusa.com

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72
LC-32LB150U Sharp 32" LED TV
www.sharpusa.com
CEC-compatible device
My TV is playing
the audio from
a connected
device but is
not displaying
the video.
•
Make sure that the MHL cable is
connected securely to your TV
and the device.
•
Make sure that you are using an
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
•
Try adjusting the picture
settings on your TV.
•
Some apps may not work on
your TV, depending on how the
app developer programmed
the app.
My TV is
displaying the
video from the
connected
device but is
not playing the
audio.
•
Make sure that the volume on
your mobile device is turned up
and not muted.
•
Make sure that the volume on
your TV is turned up and not
muted.
•
Make sure that the MHL cable is
connected securely to your TV
and the device.
•
Make sure that you are using an
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
•
Try adjusting the audio settings
on your TV.
•
Some apps may not work on
your TV, depending on how the
app developer programmed
the app.
Problem
Solution
Problem
Solution
My TV is not
displaying the
video from the
connected CEC
device.
•
Make sure that the HDMI cable
is connected securely to your
TV and the device.
•
Make sure that the device is
connected to your TV with an
HDMI cable.
•
Make sure that the device is a
CEC-compatible device. See the
documentation that came with
the device for more
information.
•
Make sure that the correct
video input source is selected.
See “
Selecting the video input
source
” on page
38
.
•
Make sure that the CEC Control
feature is turned on. See
“
Turning CEC Control on or off
”
on page
58
.
•
Try adjusting the TV picture. See
“
Adjusting the TV picture
” on
page
41
.
•
If the device is not a Sharp
device, it may not be
compatible with your TV.
My TV is not
playing the
audio from the
connected CEC
device.
•
Make sure that the HDMI cable
is connected securely to your
TV and the device.
•
Make sure that the device is
connected to your TV with an
HDMI cable.
•
Make sure that the device is a
CEC-compatible device. See the
documentation that came with
the device.
•
Make sure that the TV volume is
turned up and not muted.
•
Try adjusting the TV sound. See
“
Adjusting sound settings
” on
page
43
.
•
Make sure that the TV speakers
are turned on and not muted.
See “
Adjusting sound settings
”
on page
43
.
•
Make sure that the CEC control
feature is turned on. See
“
Turning CEC Control on or off
”
on page
58
.
•
If you have connected an HDMI
CEC audio receiver, adjust the
volume on the receiver. When
your TV detects an audio
receiver, the TV speakers turn
off and sound plays through
receiver speakers only.