Sharp LC-32LB150U User Guide - Page 77

Audio Return Channel, Device Auto, Power Off, TV Auto Power, Audio, Return, Channel, CEC Control,

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Sharp 32" LED TV Problem Solution My TV's remote control does not control the device. • Make sure that there are no obstructions between the remote control and the remote control sensors on your TV and the device. • If the device is not a Sharp device, all the buttons may not work. • Make sure that the CEC Control feature is turned on. See "Turning CEC Control on or off" on page 58. • If you are trying to control the volume on an HDMI CEC audio receiver using your TV remote control, make sure that the Audio Return Channel option on the CEC menu is set to On. See "Turning Audio Return Channel on or off" on page 60. • The device may not support this feature. See the documentation that came with the device for more information. The device does not show up in the CEC Device list. • Make sure that the device is turned on. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the CEC Control feature is turned on. See "Turning CEC Control on or off" on page 58. • Make sure that the device is a CEC-compatible device. See the documentation that came with the device. • If the device is not a Sharp device, it may not be compatible with your TV. My device does not turn off when I turn off my TV. • Make sure that the CEC Control feature is turned on. See "Turning CEC Control on or off" on page 58. • Make sure that Device Auto Power Off is set to On on the CEC menu. See "Turning Device Auto Power Off on or off" on page 59. • The device may not support this feature. See the documentation that came with the device for more information. Problem Solution My TV does not turn on when I turn on my device. • Make sure that the CEC Control feature is turned on. See "Turning CEC Control on or off" on page 58. • Make sure that TV Auto Power On is set to On on the CEC menu. See "Turning TV Auto Power On on or off" on page 59. • The device may not support this feature. See the documentation that came with the device for more information. The Audio Return Channel setting on the CEC menu keeps turning back on after it is turned off. • When Audio Return Channel is set to Off and CEC Control is set to On and you adjust the volume on the audio receiver, Audio Return Channel is automatically set to On. To prevent this from happening, turn off the CEC Control feature. See "Turning CEC Control on or off" on page 58. I cannot select the Root Menu option on the CEC menu. OR The device's root menu does not open when I select Root Menu on the CEC menu. • The device may not support this feature. See the documentation that came with the device for more information. Note If the problem is not solved by using these troubleshooting instructions, turn off your TV, then turn it on again. www.sharpusa.com 73

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73
Sharp 32" LED TV
www.sharpusa.com
My TV’s remote
control does
not control the
device.
•
Make sure that there are no
obstructions between the
remote control and the remote
control sensors on your TV and
the device.
•
If the device is not a Sharp
device, all the buttons may not
work.
•
Make sure that the CEC Control
feature is turned on. See
“
Turning CEC Control on or off
”
on page
58
.
•
If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Audio Return Channel
option
on the
CEC
menu is set to
On
.
See “
Turning Audio Return
Channel on or off
” on page
60
.
•
The device may not support this
feature. See the documentation
that came with the device for
more information.
The device does
not show up in
the CEC Device
list.
•
Make sure that the device is
turned on.
•
Make sure that the HDMI cable
is connected securely to your
TV and the device.
•
Make sure that the device is
connected to your TV with an
HDMI cable.
•
Make sure that the CEC Control
feature is turned on. See
“
Turning CEC Control on or off
”
on page
58
.
•
Make sure that the device is a
CEC-compatible device. See the
documentation that came with
the device.
•
If the device is not a Sharp
device, it may not be
compatible with your TV.
My device does
not turn off
when I turn off
my TV.
•
Make sure that the CEC Control
feature is turned on. See
“
Turning CEC Control on or off
”
on page
58
.
•
Make sure that
Device Auto
Power Off
is set to
On
on the
CEC
menu. See “
Turning Device
Auto Power Off on or off
” on
page
59
.
•
The device may not support this
feature. See the documentation
that came with the device for
more information.
Problem
Solution
My TV does not
turn on when I
turn on my
device.
•
Make sure that the CEC Control
feature is turned on. See
“
Turning CEC Control on or off
”
on page
58
.
•
Make sure that
TV Auto Power
On
is set to
On
on the
CEC
menu. See “
Turning TV Auto
Power On on or off
” on page
59
.
•
The device may not support this
feature. See the documentation
that came with the device for
more information.
The
Audio
Return
Channel
setting on the
CEC
menu
keeps turning
back on after it
is turned off.
•
When
Audio Return Channel
is
set to
Off
and
CEC Control
is
set to
On
and you adjust the
volume on the audio receiver,
Audio Return Channel
is
automatically set to
On
. To
prevent this from happening,
turn off the CEC Control feature.
See “
Turning CEC Control on or
off
” on page
58
.
I cannot select
the
Root Menu
option on the
CEC
menu.
OR
The device’s
root menu does
not open when
I select
Root
Menu
on the
CEC
menu.
•
The device may not support this
feature. See the documentation
that came with the device for
more information.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your
TV, then turn it on again.
Problem
Solution