Sharp LC-50LBU711U Roku User Guide 19 0162 WEB V1 EN Final lr - Page 21

LED TV FAQ For the latest answers to Frequently Asked Questions, visit the Common Questions section at https://www.sharptvusa.com/support and the Support section of the Roku website (https://support.roku.com/index). Video and audio SYMPTOM POSSIBLE CAUSE TRY THIS... Picture does not fill the screen or there are black bars around the The picture size may need to be adjusted picture • Adjust the picture size (aspect ratio). See the Picture Size option in the Options menu. TV is not on • Make sure that your TV is plugged into a working power outlet, and that your TV is turned on. (Your TV has a light on the front that indicates if your TV is turned off.) Cables are not connected correctly • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a cable or satellite box on page 12 or Connecting an antenna or cable TV (no box) on page 13. I don't see a picture when I select an input Picture settings may be incorrect • Adjust the contrast and brightness. See the TV brightness option in the Settings menu or Options menu. • Adjust the TV picture. Incorrect input may be • Make sure that the correct input is selected for the device you selected want to view. Input source not detected • Make sure that the device connected to the input is turned on. • Make sure that the cord to and from the device is connected firmly and correctly to the device and your TV. TV input may be bad • Connect a different device to the same input and check to see if it works correctly. TV channel does not appear Broadcast TV may be experiencing problems or may not be set up • Try another channel. The station may be experiencing problems. • Make sure that the incoming signal is compatible. • If you are trying to watch broadcast TV, make sure that Antenna TV is set up. Broadcast TV may be experiencing problems or may not be set up • Try another channel. The station may be experiencing problems. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Dark, poor, or no picture (screen is lit), but sound is good Cables may not be connected correctly • Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a cable or satellite box on page 12 or Connecting an antenna or cable TV (no box) on page 13. • Make sure that the video cables are connected correctly and securely to your TV. • The video cable(s) you are using may be bad. Try a new set. Picture settings may be incorrect • Adjust the brightness. See the TV brightness option in the Settings menu or Options menu. • Change to a different picture mode. See the Picture mode option in the Options menu or Advanced Picture Settings menu. 21