Sharp LC-55LB481U User Guide LC 55LB481U - Page 82
Roku, Network, Set up for store mode
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LC-55LB481U 55" Full HD LED 1080p Sharp Roku TV Symptom Some features are not available Possible cause Try this... The wrong TV mode may be selected • You may have Set up for store mode when you set up your TV. Store use mode is for retail environments only. In Store use mode, some of your TV's features are missing or limited. If you selected Set up for store use and you want to change to Set up for home use, you have to reset your TV to the factory defaults. See Factory reset everything on page 69. Go to Settings > System > Advanced system settings > Factory reset. Roku Symptom I can't turn my TV on with the Roku mobile app I can't find my TV with the Roku mobile app Possible cause Your TV is "asleep" TV and mobile app not on same wireless network TV not powered or working normally TV on older software I cannot screen mirror to my TV Mobile device not supported Try this... • You will need to use the physical remote button to "wake up" or turn on your TV. • Make sure that your TV and the mobile app are on the same network. • Make sure that your TV is connected to a working power outlet and that your TV is turned on. See Connecting power on page 31. • Always keep your TV updated. See Getting system updates on page 70. Go to Settings > System > System update. • Screen mirroring is a beta feature currently, so a select set of devices will work. Network Symptom I cannot connect to the Internet Streaming keeps pausing to load more data Possible cause Network connection may not be set up Network name or password may have changed Wireless LAN not optimized Insufficient broadband speed Try this... • If you did not connect to the Internet when you first set up your TV, see But what if I didn't connect my TV? on page 42. • If your network name or password had changed, you need to update your network connection. See Changing network settings on page 65. • Rotate wireless router slightly • Elevate the router • Turn off other wireless connections • Use 5.0Ghz, if possible. Roku TVs supports dual band. • Turn off other wireless connections that may also be using bandwidth. 77
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